RevOpsAF is the podcast for people who are RevOpsAF and want to learn about everything RevOpsAF! Powered by the RevOps Co-op, the number one community for operations professionals.
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Interviewing leading revenue operators - reviewing the ever changing landscape of GTM operations to keep your revenue engine on track.
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What is Revenue Operations? Revenue Operations (or more commonly referred to as RevOps) started off as a hot trend, but now every growth focused company needs RevOps in order to be successful. But what does that entail? The RevOps Show is here to help you navigate! Go on an adventure every week with Doug and Jess as they work through common questions, scenarios, and issues companies are facing today to find solutions that will make an impact so you aren't solving your upstream problems downs ...
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Welcome to RevOps 500 where we invite the world’s top marketers to answer the tough questions facing growing companies. Join us as we dive deep into the world of RevOps. We’ll be learning strategies and expertise from first-hand experiences.
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The RevOps Hero Podcast will teach you how to improve and advance your company's revenue operations and your own career. Our clear, concise explanations will help you understand how new developments in the CRM, marketing automation, and data world will affect your company's customer journey lifecycle and pipeline.
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Welcome to Opfocus’s podcast RevOps Rockstars. Join hosts David Carnes and Jarin Chu as they interview RevOps professionals and explore the challenges they face today. Throughout the show, we dive into how guests got started with their careers, their best tips and tricks, and what excites them about the future of the industry.
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This podcast is your weekly masterclass on becoming a better revenue operator. We challenge conventional wisdom and dig into what actually works for building predictable revenue at scale. For show notes and extra resources, visit https://revops.fm/show Key topics include: marketing technology, sales technology, marketing operations, sales operations, process optimization, team structure, planning, reporting, forecasting, workflow automation, and GTM strategy.
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Patrick Campbell (Founder, CEO, ProfitWell) and Michael Klett (Co-Founder, CTO, Chargify) get together to demystify and deconstruct RevOps with insight from industry leaders who are pioneering the field. Join them on the RevOps mission as they float down the San Antonio River consuming craft beers and conducting exclusive interviews to lay the foundation for RevOps success.
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In the fast growing world of Revenue Operations, companies are constantly searching for top talent to help grow their revenue. This podcast's mission is to bring insights and best practices around finding, hiring, and retaining top Revenue Operations talent. The RevOps Recruiters podcast is hosted by David Quartemont and Adam Hoar from RevSearch, a leading RevOps Recruiting Boutique Agency.
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If you’re in the trenches dealing with operational hurdles and striving to hit your goals, this podcast is for you! Your host, Jeffrey Serlin, with over 20 years of experience in revenue operations, talks with extraordinary Go-to-Market leaders to unpack their real-work experiences, challenges and the hard-earned wisdom they've gained. Tune in for practical insights and actionable strategies that you can apply to drive success in your organization. Let’s revolutionize the way we think about ...
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Aiuta i clienti a comprare on demand così puoi vendere di più. L'unico podcast che ti serve per far crescere il tuo business. Unisciti a 8.000+ Business Leader con i quali ci scambiamo tecniche di Go-to-Market Omnichannel per il business nell'era dell'AI. https://www.omarfogliadini.com/newsletter Ogni Giovedi condivido 1 sistema che non troverai da nessuna altra parte. Se sei un Business Leader in cerca di supporto pratico, con onestà intellettuale e senza filtri, per creare un business ad a ...
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The RevOps spot explores the world of Revenue Operations bringing you applied insight that you can use to grow your business. Hosted by Chris Bayliss, Managing Partner of RevOpsLab a top tier HubSpot partner and former agency-side head of CRM for Lexus in the UK and Charles Proctor, a leading MarTec Architect and technologist responsible for shaping the sales and marketing technology strategies of businesses like Shell, Nokia, British Gas, UPS, Nestle and a host of others through his work wi ...
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RevOps Consultant Red and Green Flags
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24:00In this fiery episode of the RevOpsAF Podcast, co-host Matthew Volm, CEO of RevOps Co-op, sits down with Camela Thompson, Head of Marketing at RevOps Co-op and longtime revenue operator, to unpack the real truth about hiring revenue operations consultants. Camela’s been on both sides — as a consultant herself and as an operator who’s hired dozens. …
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How RevOps Can Use AI to Automate the Boring Stuff (and Get Strategic Again)
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22:49RevOps pros spend too much time fixing data and not enough driving growth. Mason McMullin, VP of RevOps and Strategy at Alysio explains how his team uses AI to streamline reporting, clean data, and cut tool-switching. He shares his playbook for prompting LLMs effectively, building a reliable data dictionary, and freeing Ops to focus on what really …
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Why the Smartest Marketing Teams Still Bet Big on In-Person Events
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52:57In this RevOps Hero episode, Chris Strom interviews five marketing leaders live at Dreamforce to unpack why top teams still invest in in-person events — and exactly how they plan, execute, and measure them. We cover pre-event planning and process, on-site actions (booth, breakouts, side events), post-event follow-up, and how these leaders run attri…
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Episode 122: How to Design a Sales Hiring Process That Works
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45:30Hosts Doug and Jess discuss the complexities of hiring salespeople in today’s evolving market. They explore the misconceptions about sales hires, the importance of defining roles and processes, and the significant impact of hiring decisions on business success. For updates on new episodes, follow us on: LinkedIn: Lift Enablement, Doug Davidoff, Jes…
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I wish I never gave up on | Max Cohen | RevOps 500 Podcast S02E10
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53:46In this episode of RevOps 500, Sajeel Qureshi interviews Max Cohen, the Chief Evangelist of Hapily. They discuss Max's journey through mistakes and learning experiences in his career, reflections on childhood regrets, and the challenges of parenting. The conversation shifts to the complexities of event management within HubSpot, exploring the need …
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The Hidden Lever: Why Territory Management Defines GTM Success
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37:28🎙️ In this episode of the RevOpsAF Podcast, host Matthew Volm (CEO & Founder of RevOps Co-op) sits down with Ralph Gootee, Co-founder and CEO of TigerEye, to uncover one of the most under-discussed growth levers in RevOps: territory management. From scaling PlanGrid to a $875M acquisition by Autodesk to now building an AI-native platform for GTM in…
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Set It and Refine It: Clean Data, Auto-magically
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30:46Your CRM isn’t starving for data — it’s drowning in the wrong kind. 🤯 In this episode of the RevOpsAF Podcast, co-host Camela Thompson chats with Arjun Ganatra, Business Systems Lead at Veriff, about how to eliminate manual data entry, clean up your CRM, and unlock real-time insights through AI-powered passive logging. 🧠 Arjun shares how his team a…
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RevOps in the Age of AI with Lindsay Rothlisberger, Director of Revenue Operations at Zapier
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33:24In this episode, Jeff sits down with Lindsay Roethlisberger, Director of Revenue Operations at Zapier, to explore how RevOps is evolving in a world increasingly shaped by AI. Lindsay shares her journey from Zapier’s first marketing ops hire to leading a 12-person RevOps team spanning analytics, automation, and enablement. Together, they dig into: H…
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Payments: a RevOps Problem in Disguise
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26:28In this episode of the RevOpsAF podcast, host Matthew Volm sits down with Vince Chiofolo, SVP of Revenue Operations at Dash Solutions, to explore a hidden churn driver most operators overlook: payments. 💳 Nearly 50% of subscription churn is caused by failed payments—yet many revenue teams treat payments as a finance problem, not a RevOps one. Vince…
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RevOps for Dual GTM Motions: AI, PLG, and the Tenacity Advantage with Alex Kean of Merge
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18:58Jeff sits down with Alex Kean, Director of Revenue Operations at Merge, to explore what it really takes to run RevOps across two go-to-market motions, enterprise sales and a new PLG product launch. Alex unpacks how his lean RevOps team supports Merge’s sales-led engine while prepping for a parallel PLG motion, without breaking existing systems. He …
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Buy-In in Organizational Change | Chris Carolan | RevOps 500 Podcast S02E09
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53:14In this episode of RevOps 500, Sajeel Qureshi interviews Chris Carolan, a HubSpot coach and consultant, discussing the challenges and lessons learned in the realm of Revenue Operations (RevOps). Chris shares his experiences with organizational buy-in, the importance of communication, and the complexities of sales and marketing operations. He emphas…
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From CRM Admin to the C-Suite
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41:19In this episode of the RevOpsAF podcast, co-host Matt Volm sits down with Steve Busby (CEO & Founder of Revenue Operations Associates) and Stephen Diorio (Partner at Revenue Operations Associates and author of Revenue Operations). Together they unpack how RevOps professionals can grow from tactical CRM admin work to becoming true strategic leaders …
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Episode 121: The Power of Predictability - Planning in Messy Markets Featuring Pete Caputa
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54:52In this episode, we welcome guest Pete Caputa, CEO of Databox, to the show to discuss how to create predictable business plans in an increasingly unpredictable market. From AI disruption to global conflicts, today’s business leaders face unprecedented challenges in forecasting and planning. Pete shares insights from his soon-to-be-launched Predicta…
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From RevOps to AI Ops: Building Smarter, Leaner GTM Systems with Brandon Smith of QuotaPath
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21:49In this episode of RevOps Review, Jeff Ignacio welcomes Brandon Smith, Director of Revenue Operations & AI Strategy at QuotaPath, to break down how one-person RevOps teams can punch way above their weight using AI. Brandon shares how he’s driving ARR per head through intelligent automation, building custom apps on “Good Vibe Coding Fridays,” and te…
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Pay Day Problems: Comp Plan Lessons Learned
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33:26In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with George Erskine, Founder of Candescent Strategies, to unpack the toughest lessons learned in sales compensation planning. From quota-setting disasters to clawback controversies, George shares 15+ years of experience designing comp plans that motivate sellers (and avoidin…
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Scaling Smarter, Not Harder with James Kase, Associate Director of Revenue Operations at Healthie
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23:00James Case, Associate Director of Revenue Operations at Healthie, shares his non-linear journey into RevOps - from customer service to sales to operations - and the lessons he’s learned along the way. He breaks down how frontline experience shaped his empathy for sales teams, the importance of prioritisation and change management, and how Healthy i…
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How 5 Different Companies Run Go-To-Market
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38:34We're doing something different in this episode. We recorded it at HubSpot's INBOUND conference, and rather than having just one single episode guest, we interviewed marketing and RevOps leaders from 5 very different companies—each with their own specific approach to attracting, converting, and retaining customers. You'll hear how companies structu…
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Customer Success Automation
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31:33In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with Joe Di Grande, former VP of Sales & Customer Success at Business Insider and now founder of Joe Does Tech Touch, to explore the do’s and don’ts of Customer Success Automation. Too many teams chase shiny tools without fixing data quality or sales-to-CS handoffs. Joe shar…
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CSQLs to ICP Fit: Building a RevOps Operating System with Danielle Kaetzer, VP of RevOps at Betterworks
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25:34BetterWorks’ VP of RevOps, Danielle Kaetzer, shares how to turn activity into pipeline - mapping the customer journey, standing up CSQLs with CS/AM, aligning marketing–SDR–AE playbooks, simplifying the stack, and shifting the scoreboard from “meetings booked” to opportunity creation and velocity.
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The Key to Scaling: Customer Success Operations
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20:35In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with Shachar Avrahami, VP of Product & Strategy at EverAfter, to explore how Customer Success Operations (CS Ops) has become the key to scaling revenue. From onboarding automation to productized success plans, Shachar shares practical frameworks that help RevOps teams protec…
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Turning Customer Success Into a Revenue Engine with Andrea Bumstead, Founder of CS Impact
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31:05Andrea Bumstead, founder of CS Impact and fractional Chief Customer Officer, shares how she built her business by solving big challenges companies were too hesitant to commit to full-time. She explains why CS teams must tie themselves directly to revenue, the pitfalls of traditional QBRs and her 15-minute QBR framework, and how to forecast renewals…
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Outbound at a Crossroads
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29:05In this episode of the RevOpsAF podcast, host Matt Volm, CEO & Founder of RevOps Co-op, sits down with Mustafa Saeed, CEO and Co-founder of Luella, to dive deep into the future of outbound in the age of AI. With AI-generated spam on the rise and providers like Google and Microsoft tightening filters, outbound email is at a crossroads. Mustafa share…
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AI & the New Frontier of GTM Ops with Hubspot’s Rich Archbold
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18:58In this episode of RevOps Review, Jeff Ignacio sits down with Rich Archbold, SVP at HubSpot, for a deep dive into how one of the most iconic GTM platforms is using AI, not just to scale workflows, but to rethink them entirely. Rich shares how HubSpot is applying AI across the customer journey, from CRM hygiene to guided selling, to coaching reps vi…
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GTM Engineering: The R&D Arm of RevOps
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29:40In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with Saad Bayezeed, Head of Revenue Operations at Easygenerator, to explore one of the fastest-emerging roles in go-to-market: the GTM Engineer. Saad explains why he sees GTM Engineering as the R&D arm of RevOps—a function built to test new tools (especially AI), run short e…
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Go-to-Market Engineering: Beyond RevOps with Patrick Spychalski, Co-Founder of The Kiln
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21:13Patrick Spychalski, co-founder of The Kiln, joins to unpack the growing role of go-to-market engineering. From his early work creating content for Clay to founding one of the first GTM engineering agencies, Patrick explains how GTM engineering differs from RevOps, the core tools and workflows driving efficiency today, and why companies should focus…
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Breaking, Fixing, Scaling & and The 1-3-10 Rule
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30:20From the 1-3-10 rule (why processes inevitably break at certain team sizes) to how to balance building for today vs. building for scale, Benjamin offers hard-earned advice for anyone navigating hypergrowth. He also reveals his rollout & rollback playbook so you never have to live through your own “spam-the-finance-team” nightmare. 📊 What you'll lea…
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Scaling Smarter: Cold Email, GTM Engineering & Operational Rigour with Noah Adelstein of Rippling
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24:24In this episode, Jeff sits down with Noah Adelstein, who leads international growth at Rippling and hosts The GTM Engineer podcast. They unpack how Noah helped scale Rippling’s Australia team from 10 to 80+, the evolving state of cold email, and how GTM engineers are reshaping the way we think about growth. Noah shares why marketers must obsess ove…
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Episode 120: Transform Your CRM into a Performance Powerhouse
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41:05Join Doug and Jess in this episode where they explore the shift from using a traditional static CRM as a mere logging tool to harnessing it as a performance management platform. They discuss the importance of aligning business processes with CRM capability, the significance of effective mapping, and how continuous improvement can drive better perfo…
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Lessons Learned from 85 HubSpot Onboardings
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37:27In this episode of the RevOps Hero Podcast, host Chris Strom is joined by ClearPivot teammate Andrew Chao Daongam to break down what companies need to know before, during, and after onboarding with HubSpot. With over 80 successful onboardings under his belt, Andrew shares practical insights on: ✅ The 3 main types of HubSpot onboarding projects ✅ Se…
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Delivering Customer Value & the Evidence of Impact
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37:17In this episode of the RevOpsAF podcast, co-host Matt Volm, CEO & Founder of RevOps Co-op, sits down with Daphne Costa Lopes, Global Director of Customer Success for Strategic Accounts at HubSpot and founder of This Is Growth. Daphne shares her proven framework for defining, delivering, and measuring customer value—and why this is a massive (and of…
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Data Infrastructure Is the New GTM Strategy, with Brian Aggerbeck, VP of Professional Services at Cognism
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34:24Enterprises are rethinking go-to-market from the ground up. And the foundation is clean, unified, orchestrated data. In this episode, Brian Aggerbeck shares how leading companies are using Data-as-a-Service (DaaS) to build centralised architectures that fuel GTM at scale, without adding more tools or noise. From composable systems to AI-readiness, …
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Surviving the Valley of Death as a Startup
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33:56In this episode of the RevOpsAF podcast, co-host Matt Volm, CEO of RevOps Co-op, chats with Garrett Stanton, former sales leader at Salesforce and Okta, about why so many startups stall on the journey from $1M to $10M ARR—and how to beat the odds. 🚨 Less than 4% of SaaS companies make it through the so-called "Valley of Death." Garrett has been thr…
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The RevOps Nerve Center: Data, Cadence, and the AI-Ready Stack with John Queally
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27:17Jeff Ignacio sits down with John Queally, Senior Director of RevOps at Clari, to explore how modern RevOps can go from support function to strategic command center. John shares how his team leverages product telemetry, AI-powered account health scores, and a unified cadence to drive real outcomes across the GTM funnel. They also dig into why RevOps…
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Marketing Ops: The Invisible Engine Behind Growth
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31:21Evan Kubitschek, founder of Grow Rouge a Marketing Operations agency, joins the podcast to spotlight the often invisible but critical role of marketing operations. He and Jeff Serlin dive into how ops teams are too often seen as tactical "plumbers" rather than strategic partners and explore ways to shift that narrative—through transparency, process…
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In this episode of the RevOpsAF podcast, host Matt Volm sits down with Mark Lerner, Director of Growth Marketing at DealHub and author of RevOps Rewired: Rethinking Revenue for the Digital Age, to explore how three massive paradigm shifts - COVID, economic contraction, and the rise of AI - have fundamentally changed the game for Revenue Operations.…
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This One Risk Changed His Career Forever - Chris Grant - RevOps 500 Podcast S0208
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40:54In this episode of RevOps 500, Sajeel Qureshi interviews Chris Grant, a consultant at BabelQuest, who shares his journey from a long tenure in sales to becoming a consultant. Chris reflects on his biggest mistake of staying too long in one role, the transition to a more dynamic environment, and the importance of continuous learning and adaptation i…
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Change Management: From Pushback to Buy-in
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29:32In this episode of the RevOpsAF podcast, co-host Matt Volm sits down with Timmy Hendrickson, President of the Enablement Squad, to explore what it really takes to manage change across RevOps and Enablement functions. Timmy shares the full story of how his team successfully evaluated, implemented, and operationalized Seismic - and why none of it wou…
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RevOps mistakes that kill pipeline with Brett Hovanec, Founder of On The Fly Ops
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30:08In this episode, Brett Hovanec, founder of On the Fly Ops, breaks down the most overlooked (and dangerous) flaws in go-to-market operations - from fuzzy MQL definitions to broken lead handoffs and churn-blind CS processes.Cognism által
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Episode 119: Embracing Change - How Technology Shapes Business Strategy
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37:02We’re back with Part 2 of our special anniversary episode! Doug and Jess delve into key insights and reflections from last year as they revisit The Revenue Acceleration Framework. Doug shares how his understanding of the content has evolved, especially with the swift rise of AI. Jess prompts an exploration of new ideas they’ve encountered since the…
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Vince Beese joins the RevOps Revolution to share insights from his long sales career and his new book, Red Zone Selling. Drawing from robust experience, Vince breaks down why deals stall in the final stages and how elite sellers can push them across the finish line. He emphasizes the importance of process, situational awareness, and mastering the f…
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Thinking AI? Think Data First.
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24:11In this episode of the RevOpsAF podcast, co-host Camela sits down with Sonia Chawla, SVP of Revenue Strategy and Operations at Climate Impact Partners and a seasoned RevOps executive and systems thinker, to discuss why jumping into AI without a strong data foundation is a recipe for failure. RevOps leaders will walk away with a clear framework for …
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Why scaling fast means rebuilding constantly with Alexander Lucey, Head of Finance and Operations at Unify
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19:58Alexander Lucey, Head of Finance and Ops at Unify GTM, joins to unpack how RevOps complexity evolves as a business scales - especially post-product market fit. He shares how Unify is building a "system of action" (not just a system of record), what it really takes to operationalise outbound with intent data, and why RevOps is a game of constant rec…
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Why Customer Data Is a RevOps Priority
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27:00In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with Irwin Hipsman, currently Founder of Repetitos (former Director of Customer Lifecycle Marketing at Forrester), to discuss why customer contact data should be a top priority for every RevOps team. Irwin brings years of experience in customer lifecycle marketing and shares…
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Should Ops Say Yes More Often? With Tom VanLangen, VP of Revenue Operations at Quickbase
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28:11In this episode, Tom VanLangen, VP of RevOps at Quickbase, challenges the traditional idea of ops as gatekeepers. He shares why now is the time for ops leaders to embrace risk, carve out space for innovation, and say yes to calculated bets - especially when it comes to AI and evolving GTM playbooks.Cognism által
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Move the Growth Needle or Get Out of the Way
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31:50In this episode, Jeff Serlin sits down with Ashley Brucker Stepien, CMO at Hex. Drawing from her sales roots and deep operational experience, Ashley unpacks what it truly means to be a “modern marketer”—one who embraces complexity, owns revenue responsibility, and collaborates across functions. They dive into the importance of bottoms-up planning, …
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Rebuilding a RevOps Tech Stack
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33:00In this episode of the RevOpsAF podcast, host Matt sits down with Robert Dyer, VP of Revenue Strategy at Suplari, to explore what it takes to rebuild a RevOps tech stack from scratch - not once, but twice. Robert shares his unique experience navigating Suplari’s journey from startup to Microsoft acquisition and back to startup life. He breaks down …
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Building from a team of one to a trusted org with stakeholder buy-in with Nicole Looker, Director of Revenue Operations at Rebuy
25:58
25:58
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25:58Nicole Looker, Director of RevOps at Rebuy, shares how she scaled from solo operator to strategic leader - with a focus on stakeholder trust, soft skills, and team development. She breaks down why RevOps success isn’t just about tooling, but about communication, prioritisation, and relationships. Expect insights on: Hiring for trust over technical …
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Episode 118: Frameworks vs. Tactics: Finding the Right Balance in Revenue Operations
41:20
41:20
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41:20In this special anniversary episode, Doug and Jess celebrate one year since the release of Doug’s book, The Revenue Acceleration Framework–and they’re bringing the real talk. From behind-the-scenes lessons to big client wins, they reflect on what’s changed, what still holds true, and where RevOps is heading next. If you’re leading a team, navigatin…
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I learned this lesson the hard way. - Amber Kemmis - RevOps 500 Podcast S02E07
48:12
48:12
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48:12In this episode of RevOps 500, Sajeel Qureshi interviews Amber Kemmis, a seasoned expert in the HubSpot ecosystem. Amber shares her experiences and insights on the importance of regular audits, the role of checklists, and the necessity of understanding customer journeys. She discusses common mistakes made in HubSpot implementations and emphasizes t…
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What RevOps is like at an executive search firm
29:57
29:57
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29:57In this episode of the RevOpsAF podcast, host Matt Volm sits down with Dan Kalish, Director of Search Operations at JM Search, to explore what Revenue Operations looks like in the world of executive search. Unlike the typical SaaS RevOps setup, JM Search operates with one-off, high-stakes engagements—and nearly 100% variable comp. Dan shares how he…
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