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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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311 : Customer Service Fail: A Story of What Not to do to Your Customers
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A tartalmat a Heather Heuman biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Heather Heuman vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Is customer service hurting or helping your business?
In today's episode, I'm sharing with you a personal story of something that happened to me just the other day in what I'm dubbing, 'The Japanese Steakhouse Fail'.
Tune in to this episode to hear the story but ultimately what I want you to be asking yourself is, 'What am I doing as a company to ensure customers are having a positive experience?
103 epizódok
