The secret sauce for surviving office drama with Keren Castelli

Soft Skills Salon

A tartalmat a The Soft Skills Group biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a The Soft Skills Group vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

8M ago 35:54

MP3•Epizód kép

In this podcast episode of the Soft Skills Salon, host Diana Kawarsky has a conversation with change management expert Keren Castelli about the critical role of soft skills in the workplace, especially during the pandemic-induced shift to remote work. They discuss the misperceptions of soft skills as less valuable than hard skills and advocate for terms like "emotional quotient" to represent their importance better. Keren shares her strategies for promoting empathy and understanding during change, such as welcoming resistance and using affirmations to resolve conflicts. The episode emphasizes the significance of empathy, listening, and open communication in change management and conflict resolution.
Today's Selected Questions

How do you compare pre-Covid soft skills to moving beyond Covid soft skills at work?
Do you use the term soft skills? Why or why not?

Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.
Social Media Links

The Soft Skills Group | LinkedIn
The Soft Skills Group | Twitter
The Soft Skills Group | Instagram
Diana Kawarsky | LinkedIn

35 epizódok

#Business #The Soft Skills Group #Soft Skills #Communication #Leadership #Training #Development #Personal Development #Society #Self-Improvement #Podcasting Education #DD #Empathy #Confidence #Feedback #Conversations