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How to change support issues into sales opportunities
Manage episode 470534813 series 3585590
A tartalmat a Graham Elliott biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Graham Elliott vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
We dive into the often-overlooked area of customer support and its impact on building trust and loyalty. The discussion centres on how post-sale support can significantly reinforce client relationships and improve repeat business.
• Understanding the importance of support in customer relationships
• Owning the problem: key strategies for addressing client concerns
• Transforming support challenges into opportunities for growth and feedback
Take charge of your customer relationships! Contact us for insights on enhancing your support strategies and ensuring client satisfaction.
Welcome to the podcast!
If you have a sales problem you'd like to hear covered in a podcast, please contact me directly. Or, my sales training programme might help!
If you'd like help to improve your sales confidence, please jump onto my free (45 minute) on-demand webinar. I'll teach you three things you can apply immediately, including handling objections and closing a sale.
Graham Elliott
You can contact me at [email protected]
My website is www.salescraft.training
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Fejezetek
1. How to change support issues into sales opportunities (00:00:00)
2. Understanding the Importance of Customer Support (00:13:10)
3. Owning the Problem: How to Handle Client Issues (00:35:27)
4. Transforming Challenges into Opportunities for Growth (06:19:25)
58 epizódok
Megosztás
