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A tartalmat a DTC Newsletter and Podcast and DTC Newsletter biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a DTC Newsletter and Podcast and DTC Newsletter vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
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Bonus: How Payne Glasses Enhances Their Customer Experience with iAdvize AI (Listen and get a FREE Pair of glasses!)

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Manage episode 439374675 series 2899866
A tartalmat a DTC Newsletter and Podcast and DTC Newsletter biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a DTC Newsletter and Podcast and DTC Newsletter vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Hello and welcome to the DTC Podcast. Today, we're exploring the transformative role of AI in customer experience with two industry experts: Mike de la Cruz, President of iAdvize, and Katie Himes, CX Lead at Payne Glasses.

Experience iAdvize Yourself (and Get Yourself a FREE Pair of Glasses)

https://www.iadvize.com/DTC

In this episode, we discuss how brands can harness AI to improve customer interactions, drive engagement, and ultimately boost growth. From integrating AI in a way that maintains a human touch to leveraging real-time data for better customer insights, this conversation is packed with actionable strategies for any DTC brand looking to improve its customer experience.

Key insights include:

How AI can help scale personalized customer interactions.

The balance between automation and human touch in customer service.

Strategies for using AI-driven data to understand and respond to customer needs.

Timestamps:

0:00 - Introduction: AI’s Role in E-commerce

2:30 - Payne Glasses' Challenges Before iAdvize

5:00 - Transforming Customer Experience with AI Chatbots

7:30 - The Future of AI in E-commerce: Predictions and Opportunities

10:00 - Boosting Conversions: Real-World Results with AI

13:00 - How to Experience the iAdvize Chatbot and Special Offer

15:30 - Closing Thoughts: Why Now is the Time for AI in E-commerce

Hashtags:

#Ecommerce #AI #Chatbot #CustomerExperience #DTC #DigitalMarketing #ConversionRate #PayneGlasses #iAdvize #AIAssistant #MarketingTrends #Shopify #OnlineShopping #Podcast #DTCpodcast

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Advertise on DTC - https://dtcnews.link/advertise

Work with Pilothouse - https://dtcnews.link/pilothouse

Follow us on Instagram & Twitter - @dtcnewsletter

Watch this interview on YouTube - https://dtcnews.link/video

  continue reading

556 epizódok

Artwork
iconMegosztás
 
Manage episode 439374675 series 2899866
A tartalmat a DTC Newsletter and Podcast and DTC Newsletter biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a DTC Newsletter and Podcast and DTC Newsletter vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Hello and welcome to the DTC Podcast. Today, we're exploring the transformative role of AI in customer experience with two industry experts: Mike de la Cruz, President of iAdvize, and Katie Himes, CX Lead at Payne Glasses.

Experience iAdvize Yourself (and Get Yourself a FREE Pair of Glasses)

https://www.iadvize.com/DTC

In this episode, we discuss how brands can harness AI to improve customer interactions, drive engagement, and ultimately boost growth. From integrating AI in a way that maintains a human touch to leveraging real-time data for better customer insights, this conversation is packed with actionable strategies for any DTC brand looking to improve its customer experience.

Key insights include:

How AI can help scale personalized customer interactions.

The balance between automation and human touch in customer service.

Strategies for using AI-driven data to understand and respond to customer needs.

Timestamps:

0:00 - Introduction: AI’s Role in E-commerce

2:30 - Payne Glasses' Challenges Before iAdvize

5:00 - Transforming Customer Experience with AI Chatbots

7:30 - The Future of AI in E-commerce: Predictions and Opportunities

10:00 - Boosting Conversions: Real-World Results with AI

13:00 - How to Experience the iAdvize Chatbot and Special Offer

15:30 - Closing Thoughts: Why Now is the Time for AI in E-commerce

Hashtags:

#Ecommerce #AI #Chatbot #CustomerExperience #DTC #DigitalMarketing #ConversionRate #PayneGlasses #iAdvize #AIAssistant #MarketingTrends #Shopify #OnlineShopping #Podcast #DTCpodcast

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Advertise on DTC - https://dtcnews.link/advertise

Work with Pilothouse - https://dtcnews.link/pilothouse

Follow us on Instagram & Twitter - @dtcnewsletter

Watch this interview on YouTube - https://dtcnews.link/video

  continue reading

556 epizódok

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