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Why Coffee Shops Have Terrible Turnover – 05/08/2024
Manage episode 417522174 series 3369142
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The coffee industry is one of notoriously heavy turnover, something we've experienced at our business and heard from many other cafe owners. On this specific progrum, we dive in to the reasons this is so common – we'll be following up with another episode on how to best prevent employee turnover, so stay tuned or check out episode 103 when it drops!
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Huge thanks to our partner Third Wave Water for sponsoring this episode! TWW enhances our brews by getting our water perfect for our coffee. Use code VALOR at checkout for 10% off your purchase! https://thirdwavewater.com
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00:00 Introduction
02:01 How we store coffee at home
09:24 We’re drinking 3 coffees today, brewed with Third Wave Water
20:43 Which coffee shops/roasters do we admire (...envy?)?
33:37 Why is employee turnover terrible in specialty coffee?
36:27 Low wages, little upward mobility
41:17 Not everyone likes the service aspect
51:27 People have different end goals & motivations
56:53 Hiring people who aren’t a good fit
01:04:47 Conclusion
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