[179] Risk and the ROC Solution: What to Know for Growth

TubbTalk: The Podcast for Managed Service Providers

In this episode of TubbTalk, Richard speaks to Matt Middleton-Leal, Managing Director, EMEA North of Qualys, a pioneering and disruptive cloud-based IT, security and compliance solutions provider.

Matt shares his journey in the MSP industry and what studying aeronautics taught him about risk management. He also explains who Qualys are and what they do, before digging into risk and risk management.

He and Richard discuss what MSPs are missing when it comes to risk, and whether or not their clients fully understand its importance. From there, Matt explains why Qualys provide a Risk Operations Centre (ROC) solution and how that works.

He shares how a ROC can be an opportunity for MSPs, but why they need a mindset shift first. Richard asks Matt why he thinks some businesses are investing in risk management, but why there’s reluctance from some clients.

They also discuss governance, using ROC to reduce CISO burnout, and demonstrating how you’re helping clients with risk mitigation. Matt also shares what the experience of being a Qualys partner is like for an MSP.

Finally, Richard asks Matt what he does outside of work and how he keeps his cybersecurity knowledge up to date, what’s next for Qualys and what Matt sees as the future of cybersecurity.

Mentioned in This Episode

• Qualys
• Book: Richard Seiersen: How to Measure Anything in Cybersecurity Risk
• UK government agency: National Cyber Security Centre
• Certification: Cyber Essentials