122. How to Deal with Office Gossip

The Millennial Dentist

No matter what industry you are in, if you work with other people, there will be office gossip and drama. It’s inevitable, but there are ways to deal with it that leave people feeling safe, less stressed, and less impacted by the office gossip.

Doc Jock joins the conversation because he’s dealing with this situation in his practice right now. Without going into the specifics, you’ll be able to hear and relate to the issue at hand and together, he and Sully come up with some ways to navigate the problem.

Listen for some ideas, like simple walks or lunches with team members or even personality tests to determine the best way to converse with your staff and the best way to group them in order to avoid the dreaded office gossip.

Show Notes:

[01:59] - Office drama has been a struggle for Doc Jock for several months.

[02:57] - Previously, the practice was focused on something different and the separation could be a catalyst for the office gossip.

[04:46] - Adding new members to a larger team is harder than adding to a smaller team.

[06:23] - When leadership is delegated, it gets watered down.

[07:40] - Office gossip isn’t going to go anywhere, so how do you address it?

[09:38] - Leaders need to do a better job of vetting new hires and making sure they are in the right place on the team.

[11:21] - The larger the practice gets, the less your vision is being communicated directly from you.

[13:19] - Sully implements personality testing to build the best team.

[17:53] - The office is not the place where you’ll be able to have a true conversation with someone.

[20:06] - Sometimes people just want to be listened to rather than being offered a solution.

[24:03] - Going for walks or even out to lunch are ways to get to talk to team members.

[27:33] - When gossip becomes a poison to the team, changes need to be made.

As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [e-mail].

Links and Resources

Richard Sullivan, DDS

Partner, Sullivan Dental Partners

Co-host/Founder of the Millennial Dentist Podcast

http://www.millennialdentist.com

www.drsullysullivan.com

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