Using Emotional Optimism to Increase Engagement with Claude Silver, Chief Heart Officer at VaynerMedia

Talent Development Hot Seat podcast

Today, we are sharing the never before shared keynote from Claude Silver, the Chief Heart Officer at VaynerMedia from 2023's Talent Development Think Tank Conference.

In this episode, Claude will share:

• Her groundbreaking approach to leadership, focusing on the power of empathy, human connection, and making people feel truly valued in the workplace.
• The importance of creating psychological safety and spaces of belonging, navigating the challenges of remote work, and fostering emotional intelligence.
• Her personal journey, from joining VaynerMedia eight and a half years ago to becoming the company's first Chief Heart Officer.

Claude Silver is an empathetic leader renowned for her commitment to fostering human connections and psychological safety within workplaces. With an intuitive understanding of the importance of creating spaces where individuals feel seen, heard, and valued, she emerges as a true "chief heart officer." Claude’s approach revolves around going the extra mile to ensure a sense of belonging and positive energy in any room she steps into. Her presence is characterized by a welcoming vibe and a genuine dedication to uplifting those around her, embodying the essence of someone who others naturally gravitate toward and want to have by their side. Claude's vision of leadership rooted in heart, intuition, and generosity has been instrumental in VaynerMedia's growth from 450 to 2000 employees.

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