From Hotel Front Desk to Plumbing Pro: Hannah's Journey & The Power of Soft Skills

Service MVP Sales Training Podcast with Joe Crisara

In this episode of the Service MVP Podcast, our Marketing Director, Ethan Ralphs, sits down with Hanna Thomas-Hofmann from The Clear Choice Plumbing. Currently excelling in our Total Immersion program, Hannah shares her fascinating journey from a hospitality career to becoming a skilled plumber, starting as a "COVID plumber" and discovering a passion and purpose she never expected.
What You'll Learn:
✅ How Hanna transitioned from a "bored and anxious" hotel job to finding empowerment and increased earning potential in plumbing.
✅ The surprising mental health benefits and confidence boost that came with working in the trades.
✅ Why customer service skills from hospitality are a secret weapon for success in plumbing.
✅ Practical advice for new technicians entering the trades, including focusing on sustainability and quality over rushing.
✅ Hanna's insights on navigating the trades as a woman, the unexpected challenges, and the incredible community of support.
💡 Free Resources Mentioned:
Grab a free copy of Joe Crisara’s book, What Should We Do?, and start transforming your sales today!
https://book.servicemvp.com/get-your-...
Schedule a 10 Minute Call to find out how Service MVP can 3x your revenue!
https://go.servicemvp.com/schedule-10...

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Fejezetek

1. From Hotel Front Desk to Plumbing Pro: Hannah's Journey & The Power of Soft Skills (00:00:00)

2. [Ad] What's Up with Tech? (00:11:21)

3. (Cont.) From Hotel Front Desk to Plumbing Pro: Hannah's Journey & The Power of Soft Skills (00:11:57)