Diagnose The Person, Not Just The Problem with Donald Austin

Service MVP Sales Training Podcast with Joe Crisara

A tartalmat a Service MVP biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Service MVP vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

7M ago 58:08

MP3•Epizód kép

In this episode of the Service MVP Podcast, hosted by Joe Crisara, America’s Service Sales Coach, we’re diving deep into the art of diagnosing people, not just technical problems. Joe is joined by Donald Austin, a seasoned expert in home service sales, to explore how understanding the customer leads to better solutions, stronger relationships, and higher value sales.
What You’ll Learn:
✅ Why focusing only on technical issues is costing you sales.
✅ How to balance diagnosing the system vs. diagnosing the customer’s needs.
✅ The power of open-ended questions and how to use them effectively.
✅ How to create magic moments that build trust and eliminate price objections.
✅ A game-changing technique for presenting solutions in a way customers truly value.
This podcast is packed with actionable insights to help you sell with confidence and integrity. Whether you’re an HVAC pro, plumber, or electrician, these techniques will transform your service calls and elevate your customer experience.
Support the show

Fejezetek

1. Diagnose The Person, Not Just The Problem with Donald Austin (00:00:00)

2. [Ad] What's Up with Tech? (00:15:56)

3. (Cont.) Diagnose The Person, Not Just The Problem with Donald Austin (00:16:32)

130 epizódok

#Entrepreneur #Business #Service MVP #Podcasting Education #Video #Service Sales Training #Home Service #Hvac Sales Tips #Plumbing Business Growth #Joe Crisara #Sales Coaching Strategies #Service Industry Success #Customer Service Tips #Contractor Business Advice #Sales Leadership Training