Improving Manager/Employee Relations w/ Secchi Founders Mike White & Ken DeBauche

People Business w/ O'Brien McMahon

Mike White and Ken DeBauche are Co-Founders of Secchi, an employee relationship management tool for manufacturing, healthcare, and other shift work environments. In this conversation, they share how the lessons they learned working in these environments influence how they are now trying to make work better for both leaders and employees.

Mentioned on the Show:

• Learn more about Secchi: https://secchi.io/
• Connect with Mike White on LinkedIn: https://www.linkedin.com/in/mike-white-secchi
• Connect with Ken DeBauche on LinkedIn: https://www.linkedin.com/in/ken-d-3b584110

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Connect with O’Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/

Learn more about O’Brien: https://obrienmcmahon.com/

O’Brien’s new book—How You Become You—is available now: https://a.co/d/22kZ0sV

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Timestamps:

(2:38) - Introducing Mike and Ken and the Secchi origin story.
(8:28) - Can you talk about the "Us vs. Them" dynamics often associated with manufacturing and warehouse environments?
(11:57) - How do you see health care issues translating into a warehouse environment?(17:02) - How do you start skill building for supervisors to encourage them to adopt this new system?
(21:17) - In what format are the employees getting the recognition?
(23:42) - How do you get the supervisors to adopt recognition?
(26:30) - What other elements allow employers to influence their supervisors and front-line workers?
(30:51) - How do you reward employee points?
(38:18) - What other elements managers and supervisors are tracking with your systems?
(41:40) - What does a goal look like for these employees?
(52:36) - Where can people find out more about Secchi?