Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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A tartalmat a Hugo Castellanos biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Hugo Castellanos vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
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Understanding Customer Success in Saas: Javier Cortavitarte, Customer Adoption Manager at Broadcom Inc.
MP3•Epizód kép
Manage episode 312524531 series 3223375
A tartalmat a Hugo Castellanos biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Hugo Castellanos vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Javier is a customer success manager who ensures his customers achieve the best experience possible in order to get their multi-feedback on a product. He leverages the people he works with to provide a suitable solution within the needed timeframe. Customer success is focused on the relationship between the manager and customer to align client and vendor goals for mutually beneficial outcomes.
We spoke about how Javier got into the tech world, what he does now, and insights into what is customer success. We talk about the importance of a good relationship with his customers and the challenges he has getting his job done every day. Learn how he scales solutions and what has made him feel very proud during his whole journey. Hear about ideal skills for those who want to start a career in customer success. --- Send in a voice message: https://anchor.fm/latinoswhotech/message
…
continue reading
We spoke about how Javier got into the tech world, what he does now, and insights into what is customer success. We talk about the importance of a good relationship with his customers and the challenges he has getting his job done every day. Learn how he scales solutions and what has made him feel very proud during his whole journey. Hear about ideal skills for those who want to start a career in customer success. --- Send in a voice message: https://anchor.fm/latinoswhotech/message
49 epizódok
MP3•Epizód kép
Manage episode 312524531 series 3223375
A tartalmat a Hugo Castellanos biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Hugo Castellanos vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Javier is a customer success manager who ensures his customers achieve the best experience possible in order to get their multi-feedback on a product. He leverages the people he works with to provide a suitable solution within the needed timeframe. Customer success is focused on the relationship between the manager and customer to align client and vendor goals for mutually beneficial outcomes.
We spoke about how Javier got into the tech world, what he does now, and insights into what is customer success. We talk about the importance of a good relationship with his customers and the challenges he has getting his job done every day. Learn how he scales solutions and what has made him feel very proud during his whole journey. Hear about ideal skills for those who want to start a career in customer success. --- Send in a voice message: https://anchor.fm/latinoswhotech/message
…
continue reading
We spoke about how Javier got into the tech world, what he does now, and insights into what is customer success. We talk about the importance of a good relationship with his customers and the challenges he has getting his job done every day. Learn how he scales solutions and what has made him feel very proud during his whole journey. Hear about ideal skills for those who want to start a career in customer success. --- Send in a voice message: https://anchor.fm/latinoswhotech/message
49 epizódok
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