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Episode 83: Should Uber Eats Include the Tip In the Offer Amount
Manage episode 312661057 series 3240877
For the associated blog post with screenshots and links you can go to the website page for Episode 83
UDM broke the story on his Youtube channel that Uber Eats is rolling out a change in the delivery offer display in some markets.
"Starting today, you'll see an upfront price that includes the expected customer tip. This is based on what your customer adds upon checkout. The exact tip amount may change as customers have 1 hour after delivery to edit or change their tip."
Early last year Uber Eats rolled out a change where customers could tip when placing the order. But they still allow you to edit or change the tip. That's a good thing but it's also something that could make this change a disaster. We talk about why in this episode.
Some other relevant links mentioned in today's episode:
My article on reverse cherry picking.
An earlier article referring to accusations that Doordash was stealing tips.
Earlier this week we posted about Grubhub's minimum pay during the pandemic
One concern with the new practice is customers could begin tip baiting - a practice that has been a problem with Instacart customers.
More about the EntreCourier
You can get more tips and ideas at our website, Entrecourier.com
Our Podcast page is at DeliverOnYourBusiness.com
Sign up for our weekly Courier Nation Motivation email
Get in touch with us
Follow us on Facebook
Folow us on Twitter
Connect with us on Linkedin
Follow us on Instagram
Need an inexpensive delivery bag to get started with delivery? You can purchase this one
For a professional looking polo or shirt for deliveries, check out the Independent Delivery Pro Gear Shop
119 epizódok
Manage episode 312661057 series 3240877
For the associated blog post with screenshots and links you can go to the website page for Episode 83
UDM broke the story on his Youtube channel that Uber Eats is rolling out a change in the delivery offer display in some markets.
"Starting today, you'll see an upfront price that includes the expected customer tip. This is based on what your customer adds upon checkout. The exact tip amount may change as customers have 1 hour after delivery to edit or change their tip."
Early last year Uber Eats rolled out a change where customers could tip when placing the order. But they still allow you to edit or change the tip. That's a good thing but it's also something that could make this change a disaster. We talk about why in this episode.
Some other relevant links mentioned in today's episode:
My article on reverse cherry picking.
An earlier article referring to accusations that Doordash was stealing tips.
Earlier this week we posted about Grubhub's minimum pay during the pandemic
One concern with the new practice is customers could begin tip baiting - a practice that has been a problem with Instacart customers.
More about the EntreCourier
You can get more tips and ideas at our website, Entrecourier.com
Our Podcast page is at DeliverOnYourBusiness.com
Sign up for our weekly Courier Nation Motivation email
Get in touch with us
Follow us on Facebook
Folow us on Twitter
Connect with us on Linkedin
Follow us on Instagram
Need an inexpensive delivery bag to get started with delivery? You can purchase this one
For a professional looking polo or shirt for deliveries, check out the Independent Delivery Pro Gear Shop
119 epizódok
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