Lépjen offline állapotba az Player FM alkalmazással!
179: Evas Bazirakakye Kizza - Why Customer Experience is every Employee's job
Manage episode 376729315 series 119976
Evas is the Customer Experience and Relationship Manager of UMEME Ltd. She is on a mission to create positive customer experiences and build authentic client/stakeholder work relationships.
Businesses frequently make the mistake of centralizing all customer service obligations in a single department.
In reality, the entire organisation contributes to the customer experience. In this episode, we discuss the importance of sensitizing all staff about Customer Experience and how it impacts the business bottom line.
https://www.businessmic.com/evas-bazirakakye-kizza/
100 epizódok
Manage episode 376729315 series 119976
Evas is the Customer Experience and Relationship Manager of UMEME Ltd. She is on a mission to create positive customer experiences and build authentic client/stakeholder work relationships.
Businesses frequently make the mistake of centralizing all customer service obligations in a single department.
In reality, the entire organisation contributes to the customer experience. In this episode, we discuss the importance of sensitizing all staff about Customer Experience and how it impacts the business bottom line.
https://www.businessmic.com/evas-bazirakakye-kizza/
100 epizódok
Kaikki jaksot
×Üdvözlünk a Player FM-nél!
A Player FM lejátszó az internetet böngészi a kiváló minőségű podcastok után, hogy ön élvezhesse azokat. Ez a legjobb podcast-alkalmazás, Androidon, iPhone-on és a weben is működik. Jelentkezzen be az feliratkozások szinkronizálásához az eszközök között.