AA181 - Deming's 14 Points: The Management Revolution We Needed (40 Years Ago)

Arguing Agile Podcast

In this episode of the Arguing Agile podcast, Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando open a door into the world of W. Edwards Deming by exploring his 14 principles for management from his seminal book "Out of the Crisis".
Whether you're in software development or manufacturing; whether you're a leader looking to transform your organization, a QA professional seeking to improve quality, or a product manager looking to delight customers - this episode is for you! As applicable today as they were in the 1980s, Deming's points provide a roadmap to improve the effectiveness of a business or organization.
Listen or watch (links in the comments) as we discuss ways to implement Deming's principles of creating constancy of purpose, ceasing dependence on inspection, driving out fear, and removing barriers that rob people of pride of workmanship.
#Deming #Management #QualityManagement #Transformation #Leadership
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Fejezetek

1. Podcast Intro (00:00:00)

2. Introduction to Deming's 14 Points (00:00:11)

3. Historical Context and Deming's Influence (00:00:54)

4. Diving into Deming's 14 Points (00:02:06)

5. Point 1: Create Constancy of Purpose (00:02:37)

6. Problems of Today (00:05:07)

7. Point 2: Adopt the New Philosophy (00:07:55)

8. Point 3: Cease Dependence on Inspection (00:11:03)

9. Point 4: End the Practice of Awarding Business on Price Alone (00:13:18)

10. Point 5: Improve Constantly and Forever (00:19:46)

11. Point 6: Institute Training on the Job (00:22:49)

12. Point 7: Institute Leadership (00:25:40)

13. Point 8: Drive Out Fear (00:28:52)

14. The Impact of Fear in the Workplace (00:29:57)

15. The Problem with Arbitrary Deadlines (00:31:09)

16. Point 9: Breaking Down Departmental Barriers (00:31:51)

17. Inventory Example (00:35:57)

18. Point 10: Eliminate Numerical Targets and Slogans (00:37:09)

19. Point 11. Removing Barriers to Pride of Workmanship (00:41:22)

20. Om's Candy Factory Story (00:44:10)

21. Point 12: Remove Barriers (00:46:08)

22. Point 13: Institute Continuous Education (00:49:34)

23. Point 14: Everyone Is Responsible for Transformation (00:51:41)

24. System of Profound Knowledge (00:53:03)

25. Wrap-Up (00:54:14)