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26 - On the Future of HR Shared Services, a conversation with Emma Leonis
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In this episode, Benoit Hardy-Vallee talks with Emma Leonis, Executive Director of HR Transformation at LACE Partners. She leads LACE’s thought leadership into the future of HR service delivery and operating models, with recent reports including ‘The Future of HR Shared Services: Becoming People Experience and Solutions Experts’ and ‘HR on the Offensive’.
Topics:
- The evolution of HR shared service centers - new roles, new skills
- HRBP vs Shared Services
- How to transform Shared Services
- Onboarding as a use case of coordinating all stakeholders around employee experience
Links:
- LACE partners site
- Emma on LinkedIn
- The report: The Future of HR Shared Services: Becoming People Experience and Solutions Experts
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