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107 Have you done your conflict communication audit?
Manage episode 514608278 series 3639725
Perhaps you ask: "What's a conflict communication audit and why do one?" It isn't like a corporate communication audit of executive memos and such. Do you understand how you show up in a conflict? Your conflict communication audit includes your words, actions, and impressions you give during conflicts. Your conflict communication audit takes all your conduct and context into account, from the perspective of the person you're in conflict with.
What you say and do might not be what they hear and observe. Check in with them even during emotional moments, elicit their feedback, and listen to their opinion with humility. They have information that will help you improve your conflict competency. Each conflict communication audit builds your skills.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
105 epizódok
Manage episode 514608278 series 3639725
Perhaps you ask: "What's a conflict communication audit and why do one?" It isn't like a corporate communication audit of executive memos and such. Do you understand how you show up in a conflict? Your conflict communication audit includes your words, actions, and impressions you give during conflicts. Your conflict communication audit takes all your conduct and context into account, from the perspective of the person you're in conflict with.
What you say and do might not be what they hear and observe. Check in with them even during emotional moments, elicit their feedback, and listen to their opinion with humility. They have information that will help you improve your conflict competency. Each conflict communication audit builds your skills.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
105 epizódok
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