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Powering the Next Generation of CX
Manage episode 450045446 series 3499431
A tartalmat a Evan Kirstel biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Evan Kirstel vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Interested in being a guest? Email us at admin@evankirstel.com
Curious about how AI is revolutionizing customer experience? Join us at the CX Summit as Niki Hall, Chief Marketing Officer at Five9, and Jennifer Edwards, VP of Customer Experience, unravel the "new CX" that’s set to transform the industry. With a promise of seamless customer journeys, these industry leaders share how artificial intelligence is breaking down old barriers and enhancing collaboration between AI and human agents. The excitement doesn’t stop there—get a taste of the buzz from the summit, packed with groundbreaking announcements and fresh partnerships, including an elevated alliance with ServiceNow.
Our conversation takes you behind the scenes, where Niki and Jennifer discuss the rapid pace of innovation and why this moment is unmatched in the world of customer experience. Listen in to hear about the high-impact takeaways, and why everyone is talking about the new CX. Whether you’re a seasoned professional or just diving into the customer experience field, their insights are bound to spark your curiosity and enthusiasm for the future of customer engagement.
More at https://linktr.ee/EvanKirstel
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