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Abraham Lloyd and Customer 360
Manage episode 304420009 series 2993362
A tartalmat a Peter Schmalfeldt and Oleg Sapishchuk biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Peter Schmalfeldt and Oleg Sapishchuk vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Abraham Lloyd talks with Oleg Sapishchuk and Peter Schmalfeldt about Salesforce Commerce Cloud (SFCC) Customer 360 and what it means for developers, technical leads, and architects.
▬ Content ▬▬▬▬▬▬▬▬▬▬
00:00 - Intro
00:50 - Abraham, can you introduce yourself?
01:55 - What do you think about Customer 360?
06:45 - Single Customer Profile vs. Single Customer View?
12:16 - Challenges of Customer Experiences with Different Profiles
21:08 - Challenges for Businesses
23:32 - What does Customer 360 mean for different roles?
31:17 - What does Customer 360 solve?
36:33 - Oleg's Favorite Features
38:59 - Abraham's Shoutouts
41:15 - Challenge of Onboarding Complex Products
48:38 - Challenge of Solving Everyone's Problems
52:05 - What is your Message to the Community?
▬ Guest ▬▬▬▬▬▬▬▬▬▬▬
Abraham Lloyd
▬ Hosts ▬▬▬▬▬▬▬▬▬▬▬
Oleg Sapishchuk
› Twitter
› LinkedIn
› Github
› Website
Peter Schmalfeldt
▬ About ▬▬▬▬▬▬▬▬▬▬▬
Welcome to the Unofficial Salesforce Commerce Cloud Podcast. We created this Podcast to give everyone access to each other to share ideas and help one another. It also offers members a place to discuss, listen and watch Salesforce B2C Commerce Cloud in a free and open environment.
14 epizódok
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