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Creating Patient Loyalty with Chris Malone
Manage episode 390474423 series 3540089
A tartalmat a Stephen Beeson, MD, Stephen Beeson, and MD biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Stephen Beeson, MD, Stephen Beeson, and MD vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
This episode features Chris Malone, founder and chairman of Fidelum Health, as well as coauthor of the award-winning book, The HUMAN Brand.
Chris has a unique, outside-in perspective on creating patient trust, loyalty, and connection to health care organizations. With our host, Dr. Stephen Beeson, Chris shares valuable insight on how to achieve widespread patient loyalty, as well as why it is so critical to the health care environment today.
Resources from the live event:
Building a Coaching Culture Ebook
Resources mentioned by Chris Malone
Practicing Excellence is a human development company. We help coach and develop the healthcare workforce to make a meaningful impact by building proven skills in patient connection, team collaboration, and leadership effectiveness.
Learn more about our approach to empowering health systems, care teams, and individuals at PracticingExcellence.com.
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