TOP #130: Vet Office Appointments COULD BE DEAD, Enter Vet House Calls

Theory of Pets Podcast

Hey everyone!

Thank you so much for joining me today.

Today I will have Dr. Lyndsey Kingsley back on for a three-peat or four-peat?

We are going to be talking about Mobile Veterinary Care, and she goes on a deep dive on Veterinary House Calls.

Here are the questions and topics I cover today:

1. So there’s this recent trend in the pet industry for house calls and mobile vet care. How did that come about?
   1. Was this how veterinary care used to be?
   2. When did BetterVet start?
      1. Who came up with the idea
2. Why has mobile vet care become so popular?
3. So I might not be happy with my current veterinarian, how would I find and choose a mobile veterinary care
   1. Is there anything different in standard costs?
      1. Outside of the care being done in your home, what is the difference in the quality of service?
   2. Is it more expensive?
   3. Can a mobile vet service prescribe the same treatments and prescriptions as a normal vet office?
4. What if my dog needs something more serious like emergency attention or service?
   1. How quick is it to get them to the location they need vs bringing a dog into a vet’s office surgery
5. How difficult is it for people that live in gated communities to have a mobile vet service come to their house?
   1. If there is an emergency, does a vet need to come through the gate to the house or does the pet owner and vet meet at a designated location for the emergency service?
6. Tell me about telemedicine side of BetterVet
   1. Are you able to diagnose anything over zoom, or does the vet need to physically be handling the dog before any action steps are taken for treating and solving any problems with their dog
7. So give me the run down of all the services BetterVet can provide for people
8. Where do you see the trend going as far as mobile veterinary service as an industry
9. How does BetterVet set itself apart from it’s competitors, since the trend is going more mobile
   1. What obstacles do you see your competitors having to overcome to outperform BetterVet?
10. I heard through the grapevine that BetterVet is coming out with a veterinary nutrition department. Does BetterVet provide veterinary nutritionists as well?