RLC Talks - California Fish Grill: High-Quality Seafood at an Affordable Price

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

In this episode, Paul Potvin, Chief Financial Officer of California Fish Grill, introduces himself and discusses the seafood chain’s mission, expansion plans, and innovative strategies. He elaborates on the company's focus on providing high-quality, sustainable seafood at affordable prices in a fast casual setting. Paul highlights how technology, such as digital menu boards and self-service kiosks, has transformed operations and enhanced customer experience, especially during the pandemic. He also shares insights on managing supply chain challenges and maintaining value for customers. The discussion ends with Paul's personal menu recommendations for new guests.

00:00 Introduction to Paul Potvin and California Fish Grill

00:20 Expansion Plans and Market Strategy

00:47 Brand Mission and Vision

01:19 Value and Innovation in Seafood

03:09 Digital Transformation and Kiosk Implementation

07:38 Impact of Digital Menu Boards

11:30 Paul's Recommendations and Conclusion