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A tartalmat a Matt Stauffer and Taylor Otwell biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Matt Stauffer and Taylor Otwell vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
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Player FM - Podcast alkalmazás
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Inside Laravel Customer Support with Feri Bartha
Manage episode 505160328 series 1789806
A tartalmat a Matt Stauffer and Taylor Otwell biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Matt Stauffer and Taylor Otwell vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
In this episode of the Laravel Podcast, Matt talks with Feri Bartha, Laravel’s Director of Customer Success and Support. They explore the role of customer success, the proactive side of support, and what it takes to build a support team from the ground up. Feri shares perspectives on team metrics, knowledge management, and how AI is shaping the future of support. The conversation also dives into personalized customer care and the creative support initiatives happening at Laravel.
- Matt Stauffer on Twitter
- Feri Bartha on LinkedIn
- Laravel Twitter
- Laravel Website
- Tighten Website
- Suggestion Box
----- Editing and transcription sponsored by Tighten.
145 epizódok
Megosztás
Manage episode 505160328 series 1789806
A tartalmat a Matt Stauffer and Taylor Otwell biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Matt Stauffer and Taylor Otwell vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
In this episode of the Laravel Podcast, Matt talks with Feri Bartha, Laravel’s Director of Customer Success and Support. They explore the role of customer success, the proactive side of support, and what it takes to build a support team from the ground up. Feri shares perspectives on team metrics, knowledge management, and how AI is shaping the future of support. The conversation also dives into personalized customer care and the creative support initiatives happening at Laravel.
- Matt Stauffer on Twitter
- Feri Bartha on LinkedIn
- Laravel Twitter
- Laravel Website
- Tighten Website
- Suggestion Box
----- Editing and transcription sponsored by Tighten.
145 epizódok
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Hasonló a(z) The Laravel Podcast sorozathoz
Developer Tea exists to help driven developers connect to their ultimate purpose and excel at their work so that they can positively impact the people they influence. With over 17 million downloads to date, Developer Tea is a short podcast hosted by Jonathan Cutrell, engineering leader with over 15 years of industry experience. We hope you'll take the topics from this podcast and continue the conversation, either online or in person with your peers. Email: [email protected]
…
continue reading
Hanselminutes is Fresh Air for Developers. A weekly commute-time podcast that promotes fresh technology and fresh voices. Talk and Tech for Developers, Life-long Learners, and Technologists.
…
continue reading
Stay current on JavaScript, Node, and Front-End development. Learn from experts in programming, careers, and technology every week. Become a supporter of this podcast: https://www.spreaker.com/podcast/javascript-jabber--6102064/support.
…
continue reading
It takes more than great code to be a great engineer. Soft Skills Engineering is a weekly advice podcast for software developers about the non-technical stuff that goes into being a great software developer.
…
continue reading
Talk Python to Me is a weekly podcast hosted by developer and entrepreneur Michael Kennedy. We dive deep into the popular packages and software developers, data scientists, and incredible hobbyists doing amazing things with Python. If you're new to Python, you'll quickly learn the ins and outs of the community by hearing from the leaders. And if you've been Pythoning for years, you'll learn about your favorite packages and the hot new ones coming out of open source.
…
continue reading
A podcast about web design and development.
…
continue reading
Python Bytes is a weekly podcast hosted by Michael Kennedy and Brian Okken. The show is a short discussion on the headlines and noteworthy news in the Python, developer, and data science space.
…
continue reading
For more than a dozen years, the Stack Overflow Podcast has been exploring what it means to be a developer and how the art and practice of software programming is changing our world. From Rails to React, from Java to Node.js, we host important conversations and fascinating guests that will help you understand how technology is made and where it’s headed. Hosted by Ben Popper, Cassidy Williams, and Ceora Ford, the Stack Overflow Podcast is your home for all things code.
…
continue reading
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…
continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
Player FM - Podcast alkalmazás
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