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A tartalmat a HawkSoft biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a HawkSoft vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
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At the dawn of the social media era, Belle Gibson became a pioneering wellness influencer - telling the world how she beat cancer with an alternative diet. Her bestselling cookbook and online app provided her success, respect, and a connection to the cancer-battling influencer she admired the most. But a curious journalist with a sick wife began asking questions that even those closest to Belle began to wonder. Was the online star faking her cancer and fooling the world? Kaitlyn Dever stars in the Netflix hit series Apple Cider Vinegar . Inspired by true events, the dramatized story follows Belle’s journey from self-styled wellness thought leader to disgraced con artist. It also explores themes of hope and acceptance - and how far we’ll go to maintain it. In this episode of You Can't Make This Up, host Rebecca Lavoie interviews executive producer Samantha Strauss. SPOILER ALERT! If you haven't watched Apple Cider Vinegar yet, make sure to add it to your watch-list before listening on. Listen to more from Netflix Podcasts .…
The Insurance Perspectives Podcast
Mind megjelölése nem lejátszottként
Manage series 3510955
A tartalmat a HawkSoft biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a HawkSoft vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
The Insurance Perspectives podcast provides honest, open, and transparent conversations with members of the independent insurance space about technology partners, mental health, building a tech stack, and more.
66 epizódok
Mind megjelölése nem lejátszottként
Manage series 3510955
A tartalmat a HawkSoft biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a HawkSoft vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
The Insurance Perspectives podcast provides honest, open, and transparent conversations with members of the independent insurance space about technology partners, mental health, building a tech stack, and more.
66 epizódok
Minden epizód
×In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Jim Dahoney from Marshall+Sterling about how they use Rhodian Group in their agency. Jim discusses the importance of technology in the insurance industry, the unique employee ownership model at Marshall+Sterling, and how partnering with Rhodian Group has transformed their operations. Jim shares insights on the challenges faced by independent agencies and the value of having a reliable technology partner to streamline processes and enhance efficiency. Takeaways Rhodian Group provides a comprehensive IT solution for agencies. The partnership with Rhodian has allowed Marshall+Sterling to focus on core business activities. Technology in insurance is evolving. Having a reliable partner can mitigate risks and enhance operational efficiency. Rhodian Group offers scalable solutions for agencies of all sizes. Investing in technology can lead to significant time and cost savings. Learn more about Marshall+Sterling: https://marshallsterling.com/ https://www.facebook.com/marshallsterling https://www.instagram.com/marshallsterlinginsurance/ To get in touch with today's guests, reach out below: Jim Dahoney ( click here ) Kris Bryant ( click here ) More information about Rhodian Group: https://rhodiangroup.com/ https://www.facebook.com/RhodianGroup https://www.linkedin.com/company/therhodiangroup/ ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this episode of the Insurance Perspectives podcast, host Kenny Hendricks sits down with Kris Bryant from Rhodian Group and Jim Dahoney from Marshall+Sterling. The discussion focuses on how Rhodian Group provides managed IT services, cybersecurity, and compliance solutions to enhance productivity and mitigate risks for insurance agencies. Kris share insights on the unique value proposition of Rhodian Group, the significance of data ownership, and the challenges faced in collaborating with insurance agencies. Takeaways Insurance knowledge is critical for effective service delivery in the industry. Agents own their data and Rhodian Group acts as stewards. Rhodian Group's services help agencies focus on their core business. The relationship between Rhodian Group and insurance agencies is built on trust and collaboration. The importance of operational excellence in the insurance sector is highlighted. Learn more about Rhodian Group: https://rhodiangroup.com/ https://www.facebook.com/RhodianGroup https://www.linkedin.com/company/therhodiangroup/ To get in touch with today's guests, reach out below: Kris Bryant ( click here ) Jim Dahoney ( click here ) More information about Marshall+Sterling: https://marshallsterling.com/ https://www.facebook.com/marshallsterling https://www.instagram.com/marshallsterlinginsurance/ ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this conversation, Michael Cruz of Foresight Insurance shares his insights on effective hiring and onboarding strategies, the importance of a structured learning management system, and the transition to a hybrid work environment. He discusses the implementation of a four-day work week to enhance employee satisfaction and the significance of monitoring staff morale and career development. Michael emphasizes the need for agencies to embrace change and technology to remain competitive in the industry. Takeaways Always be recruiting, even when you're not hiring. Hire in advance, train in advance, and never stop hiring. A learning management system allows you to control the curriculum. Do not assign accounts to individual CSRs; service as a team. Don't fall behind; keep improving your processes. Learn more about Foresight Insurance: https://www.foresighti.com/ https://www.facebook.com/foresighti https://www.instagram.com/foresightinsurance https://www.linkedin.com/company/foresight-insurance-llc/ To get in touch with Michael, reach out by clicking here . ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this episode of the Insurance Perspectives Podcast, host Kenny Hendricks talks with Jacob Smith and Bogus Handzel about Lightspeed Voice. The conversation delves into the legacy of Handzel & Associates Insurance, the importance of customer service, and the role of technology in enhancing agency operations. Bogus shares insights on the challenges and benefits of adopting new technology, emphasizing the need for effective communication and community engagement. Takeaways Customer service is a critical differentiator in a competitive market. Technology can streamline operations and enhance customer experience. Effective communication is essential for agency success. Agencies must adapt to changing market dynamics and customer needs. Partnerships with technology providers should focus on mutual growth. Continuous improvement and feedback are vital for technology integration. Agencies should prioritize features that enhance operational efficiency. Learn more about Handzel & Associates Insurance: https://www.handzel.com/ https://www.facebook.com/HandzelAssociates/ https://www.linkedin.com/company/handzel/ To get in touch with today's guests, reach out below: Bogus Handzel ( click here ) Jacob Smith ( click here ) More information about Lightspeed Voice: https://www.lightspeedvoice.com/ https://www.facebook.com/lsvoice/ https://www.linkedin.com/company/lightspeedvoice/ ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this episode of the Insurance Perspectives podcast, Kenny Hendricks sits down with Jacob Smith from Lightspeed Voice and Bogus Handzel from Handzel & Associates. The discussion revolves around the unique offerings of Lightspeed Voice, particularly its focus on the insurance industry, the importance of customer support, and the significance of data ownership for agencies. Takeaways Lightspeed Voice is tailored specifically for insurance agencies. Customer support is a key differentiator for Lightspeed Voice. Data ownership is crucial for agencies using technology platforms. Integration with agency management systems enhances efficiency Learn more about Lightspeed Voice: https://www.lightspeedvoice.com/ https://www.facebook.com/lsvoice/ https://www.linkedin.com/company/lightspeedvoice/ To get in touch with today's guests, reach out below: Jacob Smith ( click here ) Bogus Handzel ( click here ) More information about Handzel & Associates Insurance: https://www.handzel.com/ https://www.facebook.com/HandzelAssociates/ https://www.linkedin.com/company/handzel/ ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
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The Insurance Perspectives Podcast
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In this episode of the Insurance Perspectives Podcast, host Kenny Hendricks sits down with JR Bell, owner of Bell Insurance Solutions, and Seth Zaremba from b atomic. They discuss JR's journey from a captive insurance agent to an independent agency owner, the importance of technology in enhancing agency operations, and how neon has transformed JR's agency by automating processes and improving efficiency. Takeaways The core of insurance is helping people and solving their problems. neon allows for customization and efficiency in agency operations. Data-driven insights help agencies make informed decisions. Automation can significantly reduce the time spent on routine tasks. Agencies can scale without necessarily increasing staff by leveraging technology. Understanding the cost of operations is key to agency success. Technology should enhance the agent's ability to serve clients, not dictate their processes. Learn more about Bell Insurance Solutions: https://getbellinsurance.com/ https://www.facebook.com/BellInsuranceSolutions/ https://www.linkedin.com/company/bell-insurance-solutions/ https://www.instagram.com/bellinsurancesolutionsllc/ To get in touch with today's guests, reach out below: JR Bell ( click here ) Seth Zaremba ( click here ) More information about b atomic's neon platform: https://www.batomic.com/ https://www.linkedin.com/company/b-atomic-llc/ ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this episode of the Insurance Perspectives podcast, host Kenny Hendricks speaks with Seth Zaremba from b atomic and JR Bell from Bell Insurance Solutions about the neon platform and its impact on independent insurance agencies. They discuss the importance of automation, data ownership, and the challenges faced by agencies in adapting to new technologies. The conversation highlights the need for a growth mindset and the role of independent agents in their communities. Takeaways The neon platform focuses on CRM, workflows, and data integration. Automation is essential for independent agencies to remain competitive. Data ownership is crucial for agencies, and b atomic ensures agents own their data. Technology should enhance agency processes, not dictate them. The partnership between b atomic and HawkSoft supports agency growth. A growth mindset is vital for agencies looking to thrive in the future. Learn more about b atomic's neon platform: https://www.batomic.com/ https://www.linkedin.com/company/b-atomic-llc/ To get in touch with today's guests, reach out below: Seth Zaremba ( click here ) JR Bell ( click here ) More information about Bell Insurance Solutions: https://getbellinsurance.com/ https://www.facebook.com/BellInsuranceSolutions/ https://www.linkedin.com/company/bell-insurance-solutions/ https://www.instagram.com/bellinsurancesolutionsllc/ ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this special episode of the Insurance Perspectives podcast, Kenny Hendricks discusses HawkSoft's core value of 'Attitude of Gratitude' with the three co-founders of the company. Sean Hawkins, Paul Hawkins, and Jason Hansen explore the origins of this value, its impact on company culture, leadership, and daily operations. The conversation emphasizes the importance of expressing gratitude in the workplace and how it fosters positive relationships among employees and with clients. Takeaways Gratitude can transform workplace culture. Core values guide decision-making at HawkSoft. Expressing thanks improves relationships and morale. Gratitude is essential for personal and professional growth. Thankfulness leads to happiness, not the other way around. Practicing gratitude can help alleviate stress. Building relationships is at the heart of gratitude. For more information on HawkSoft's core values, visit: https://www.hawksoft.com/about/core-values/ ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
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The Insurance Perspectives Podcast
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In this episode of the Insurance Prospectors podcast, host Kenny Hendricks speaks with Bradley Flowers, founder of Portal Insurance, about the evolving landscape of technology in the insurance industry. They discuss the importance of innovative technologies, the current tech stack at Portal Insurance, and the balance between hiring personnel and implementing technology for agency growth. Bradley emphasizes the necessity of having established processes before integrating technology and shares insights on how to effectively scale an agency. Takeaways Technology should reduce multiple entries, not increase them. Agencies often suffer from shiny object syndrome with tech. A solid tech stack is crucial for agency efficiency. Processes must be established before implementing technology. Data integrity in AMS is vital for agency growth. Balancing technology and personnel is key to scaling. Learn more about Bradley Flowers and Portal Insurance: https://portalinsurance.com/ https://www.linkedin.com/in/bradleyflowers/ https://www.instagram.com/bradleyflowers__/ https://www.facebook.com/insurancesaraland https://x.com/Bradleyflowers7 Listen to Bradley's podcast that he co-hosts with Scott Howell, The Insurance Guys Podcast . Watch Scott Howell's episode of the Insurance Perspectives podcast by clicking here . ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
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The Insurance Perspectives Podcast
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In this episode of the Insurance Perspectives podcast, Stephen Harrington-Descoteaux discusses the importance of agency culture, the role of technology in independent insurance agencies, and the necessity of clean data. He emphasizes the balance between automation and personal touch, especially in client interactions, and shares insights on how agencies can maximize their technology usage. Takeaways Culture is crucial for independent agents to thrive. Understanding agency needs is key to growth. Automation can streamline many agency processes. Not everything should be automated; personal touch matters. Clean data is essential for effective decision-making. Maintaining personal connections is vital in larger agencies. Learn more about Agency Performance Partners: https://www.agencyperformancepartners.com/ https://www.facebook.com/agencyperformancepartners https://www.instagram.com/appsinsurance/ https://www.linkedin.com/company/agency-performance-partners/ To connect with Stephen, reach out via LinkedIn by clicking here or contact via the Agency Performance Partners website . ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this episode of the Insurance Perspectives podcast, host Kenny Hendricks speaks with Ryan Hanley, CEO of Finding Peak, about the evolution of technology in the insurance industry. They discuss the importance of defining agency identity before selecting technology, the journey of Hanley's own agency, Rogue Risk, and the cultural changes necessary for agency success. The conversation emphasizes that technology should serve the agency's needs and that employee satisfaction is crucial for customer satisfaction. Takeaways You have to figure out who you want to be first as an agency. Customer satisfaction is a derivative of employee satisfaction. If you are the number one producer in your agency, you are doing something wrong. You need to have one or two powerful needle moving moments each day. You have to get out of this mindset of identifying as independent insurance agents. The most important piece of technology in an agency are the human beings. Learn more about Ryan Hanley and Finding Peak: https://ryanhanley.com/ https://www.instagram.com/ryan_hanley https://www.linkedin.com/in/ryanhanley/ https://www.youtube.com/c/ryanmhanley ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
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The Insurance Perspectives Podcast
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In this episode of the Insurance Perspectives podcast, Kenny Hendricks speaks with Peggy Corbett of Agency Transformations about the intersection of technology and process in independent insurance agencies. They discuss the importance of revitalizing business processes and how automation can enhance agency operations. Peggy emphasizes the need for strong client interaction and the significance of utilizing technology effectively. Takeaways Agencies often underutilize their existing technology. Automation can help streamline mundane tasks. Understanding the market is essential for client education. Agencies should focus on maximizing their management systems. Technology should complement existing processes, not replace them. Regular account reviews are vital for client relationships. Agencies need to support carriers that support them. Learn more about Agency Transformation https://www.agencytransform.com/ https://www.facebook.com/agencytransform To connect with Peggy, reach out via LinkedIn by clicking here or contact via the Agency Transformation website . ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this episode, Kenny Hendricks interviews Chris Cline, executive director of ACT, the Agents Council for Technology, about the role of technology in the insurance industry. They discuss the importance of finding a community to join and learn from, the transformation of ACT, and the adoption of AI in agencies. He also encourages agencies to talk to their tech providers and carriers to understand their roadmap and influence the development of AI solutions. The conversation explores the importance of understanding the problem before seeking technological solutions and emphasizes the need for agencies to slow down to evaluate their current processes before adopting new technology. Takeaways ACT brings together carriers, technology providers, and agents in a neutral and collaborative space to discuss technology. Most agencies will be consumers of AI products rather than builders. Exploring resources outside the industry can provide a broader perspective on AI. Attending industry events and connecting with trade associations can provide valuable insights and networking opportunities. Collaborating with peers and learning from their experiences can help agencies make informed decisions about technology adoption. The insurance industry is diverse, and agencies should consider their unique business models and infrastructure when evaluating technology solutions. Learn more about ACT: https://www.independentagent.com/ACT https://x.com/ACT4Agents https://www.facebook.com/independentagent To connect with Chris, reach out via LinkedIn by clicking here . ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this episode, Kenny Hendricks interviews Scott Howell of iProtect Insurance and Financial Services about mental health as an agency owner. He emphasizes the value of having a great team and not letting other people control your mood. Scott emphasizes the importance of honesty and transparency in building relationships and believes that sharing the bad and the mistakes can be more valuable than showcasing only the good. He also discusses the significance of expressing love and appreciation to others. Scott concludes by highlighting the importance of positive energy and self-awareness in leadership. Takeaways Maintaining a positive attitude is important in business and life. Being open and honest can lead to more meaningful connections and success. Recognize that the present and future are more important than the past. Positive energy and self-awareness are crucial in leadership. Being a public figure comes with a responsibility to make good decisions. Learn more about iProtect Insurance and Financial Services: https://iprotectinsurance.com/ https://www.facebook.com/iprotectinsurance https://www.instagram.com/iprotectinsurance/ https://x.com/iPROTECTinsured To connect with Scott, reach out via LinkedIn by clicking here . Book recommendations: Greenlights by Matthew McConaughey How Will You Measure Your Life? by Clayton M. Christensen, James Allworth, and Karen Dillon Good Vibes, Good Life: How Self-Love Is the Key to Unlocking Your Greatness by Vex King ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
In this episode of the Insurance Perspectives podcast, Kenny Hendricks speaks with Patty Lares, owner of AA Lares Insurance Services, about the importance of mental health in the insurance industry. They discuss Patty's journey as an agency owner, the dynamics of working with family, and the proactive measures she takes to support her team's mental health. Patty emphasizes the significance of vulnerability, setting boundaries, and maintaining a balance between work and personal well-being. Takeaways Regular check-ins can help identify mental health issues in team members. Leaders must prioritize their own mental health to support others effectively. Vulnerability is key to building trust within a team. Setting boundaries is essential for maintaining a healthy work culture. Community service can enhance team morale and purpose. Encouraging personal goals during one-on-ones fosters accountability. It's important to provide resources for team members seeking help. Creating a culture of gratitude can improve workplace relationships. Learn more about AA Lares Insurance: https://laresinsurance.com/ https://www.instagram.com/laresinsurance https://www.facebook.com/AALaresInsurance/ To connect with Patty, reach out via LinkedIn by clicking here . Book recommendations: Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by Brené Brown Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ https://www.facebook.com/hawksoft https://x.com/HawkSoft https://instagram.com/hawkSoft Intro/Outro music by Denys Kyshchuk from Pixabay…
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