Designing the Future of Travel: Solving Content Chaos with Intentional Innovation

The dojo.live show / Interviews with Visionaries Shaping Travel Tech

From fragmented systems to seamless journeys, how SabreMosaic Travel Marketplace is reshaping the travel buying experience by design.

In this episode of dojo.live, we’re joined by Kathy Morgan, SVP of Product Management at Sabre, to explore how one of the most established names in travel is tackling one of its most pressing modern challenges: content fragmentation. With more than 91% of agencies managing four or more booking systems, Kathy shares how SabreMosaic™ Travel Marketplace is intentionally engineered to bring “the whole world of travel into one place”—offering unified access to multi-source content, AI-driven personalization, and a flexible, modular architecture that redefines what a modern travel platform can be.

From NDC readiness and low-cost carrier integration to what it really means to “access everything with confidence,” Kathy pulls back the curtain on Sabre’s product strategy and the design decisions that position SabreMosaic Travel Marketplace for long-term scalability. This conversation also dives into evolving traveler expectations, the shifting role of user experience in corporate travel, and the rising demand for intelligent automation that still leaves room for trust. Plus: a look at how voice, AI, and modular partner ecosystems could shape the future of discovery and booking.

About Kathy Morgan

With more than three decades at Sabre, Kathy Morgan is one of the most experienced product leaders in the travel technology sector. She currently serves as Senior Vice President of Product Management, where she is responsible for several of Sabre’s key strategic initiatives—including its approach to modern airline retailing and NDC.

Kathy has held a range of leadership roles across Sabre’s agency and supplier-facing businesses, giving her deep insight into the changing dynamics of travel distribution. Her work has been instrumental in driving the evolution of Sabre’s product suite from traditional systems to open, modular, and AI powered intelligent platforms that align with the demands of today’s retailing environment.

In her current remit, Kathy focuses on building end-to-end solutions that connect supply and demand through a seamless ecosystem—from content ingestion and offer management to booking, fulfilment and servicing. She is a driving force behind Sabre’s transition to a marketplace model, helping the company and its partners move beyond traditional GDS boundaries.

Throughout her career, Kathy has been recognised for her ability to bridge commercial priorities and technical delivery, ensuring Sabre’s roadmap supports both airline retail innovation and agency usability at scale. Her leadership continues to shape how travel is retailed, distributed, and delivered in a digital-first world.

Additional Resources

Uncover the impact of content fragmentation and how content unification is shaping the future of travel in Sabre’s latest research report.