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2118: Exceeding Expectations Pt. 1
Manage episode 451184545 series 3617434
A tartalmat a Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
On today’s episode, Dr. Matt Slivka dives into the transformative power of cultivating a team culture rooted in care, connection, and positivity. He shares strategies to exceed patient expectations, from celebrating their life milestones to engaging in impactful community initiatives like CPR courses and charity events. Dr. Slivka also emphasizes the importance of empowering team members by giving them responsibilities that foster ownership, enhance patient relationships, and deepen their connection to the practice’s mission.
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