))
The Regifting Extravaganza #10: Betsy Gilfillan (previously aired May 2, '24)
Manage episode 454787147 series 3578812
A tartalmat a Lifetime Value Media biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Lifetime Value Media vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Betsy Gilfillan joins the TDSU crew to chat about CUSTOMER OBSESSION. What's wrong with the way we use the term today, and how can we turn the obsession into a superpower, and not the weakness that it is today?
Timestamps:
00:00 - Introduction and Smelling Like JP
01:32 - Understanding Customer Obsession
06:34 - Measuring Impact and Consistent Outcomes
07:41 - Building Relationships and Personalization
09:04 - Sky Netting Their Asses: Gathering Customer Information
10:09 - Curiosity and Focusing on the Customer
11:00 - Heated Seats: Providing Comfort and Value
11:25 - Conclusion and Farewell
📺 Lifetime Value: Your Destination for Customer Success content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Betsy Gilfillan:
Betsy's LinkedIn: https://www.linkedin.com/in/betsyg/
Mentioned in this episode:
101 epizódok
Megosztás
