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407 :: The SBI Framework and Billy Cornelius of TAL Building Centers
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In episode 407, host Bradley Hartmann shares the most effective communication framework he's ever learned: the SBI Framework that originated within The Center for Creative Leadership. It was shared with Bradley by Jamie Dabbs of TDIndustries. SBI stands for Situation, Behavior, and Impact. The framework is so powerful because it removes emotion from the conversation while being easy to remember and easy to implement. Hartmann provides two examples of how this framework can work depending on the power dynamics in play. Billy Cornelius, Director of Sales TAL Building Centers, then joins the discussion to share insights into thoughtfully preparing to give candid, direct feedback.
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