#586: Winning E-commerce By Boosting Efficiency with Tobias Sjölin, Boozt

The Agile Brand™ with Greg Kihlström

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3M ago 26:04

MP3•Epizód kép

It’s not every day I get to see 1,000 robots all in one place, so today is special in a few ways. First of all, I’m here in Ängelholm, Sweden at the Boozt Fulfillment Center, and am about to take a tour of their facility - robots and all - in a few minutes.

But before that, we’re going to talk about creating amazing efficiencies while also delivering on an amazing customer experience in online retail. After all, why can’t you have a lower cost per transaction while raising your net promoter score?

To help me discuss this topic, I’d like to welcome Tobias Sjölin, CTO of Boozt Fulfilment & Logistics - a division of Boozt Group.

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#Business #Marketing #Customerexperience #Employeeexperience #Agile Brand™ #Brand