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What’s the point of asking a customer, "what website did you see this car on?"
Manage episode 262379302 series 2115388
Asking the customer what brought them in today is a big waste of time. The information is inaccurate at best and a waste of time at least. The customer has no vested interest in remembering which website they were on before visiting your store. All they want to do is buy a car.
So, if you want to know what brought them in today because it might help you sell them a car, for example, there’s a life event. Then feel free to ask them what brought them in today they just might say I just totaled my old car and now you have urgency. But, don’t ask that question purely for Marketing purposes.
--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support14 epizódok
Manage episode 262379302 series 2115388
Asking the customer what brought them in today is a big waste of time. The information is inaccurate at best and a waste of time at least. The customer has no vested interest in remembering which website they were on before visiting your store. All they want to do is buy a car.
So, if you want to know what brought them in today because it might help you sell them a car, for example, there’s a life event. Then feel free to ask them what brought them in today they just might say I just totaled my old car and now you have urgency. But, don’t ask that question purely for Marketing purposes.
--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support14 epizódok
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