How to Use Soft Skills to Enhance Team Performance and Leadership in Technical Fields Featuring Gloriana Teh

Smashing the Plateau

Gloriana Teh is the founder and owner of Claritas Consulting & Coaching. She equips leaders and organizations so their people and projects can thrive. Claritas Consulting & Coaching provides strategy and talent management consulting services to organizations, along with leadership and career coaching services.

Prior to consulting, Gloriana was responsible for process development and optimization for a large specialty chemicals company. She pivoted from process development to people development after over 20 years of corporate experience.

In today's episode of Smashing the Plateau, you will learn how to develop essential soft skills for leadership and team success.

Gloriana and I discuss:

• What prompted Gloriana to transition from engineering to consulting [00:02:27]
• The role of soft skills in technical teams [04:31:8]
• Defining and understanding soft skills [00:05:11]
• The importance of human interaction for team collaboration [00:05:44]
• Initial consulting experiences and challenges [00:05:55]
• Designing and implementing a data visualization tool [00:07:17]
• Why digital transformation projects often fail [00:07:42]
• Applying core concepts across different disciplines [00:09:09]
• The impact of feedback and quick success on her consulting journey [00:09:39]
• Connecting personal strengths to business development [00:10:18]
• Identifying the ideal client and solving their problems [00:11:35]
• Upcoming opportunities and projects [00:12:17]
• The significance of emotional intelligence in leadership [00:13:00]
• Advice for transitioning from corporate to solo entrepreneurship [00:16:03]
• The importance of networking and community support [00:18:13]

Learn more about Gloriana at https://claritas.harrisonassessments.com/.

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