Building Customer Communities for eCommerce Conversions with Mark Yeramian, CEO of Moast
Manage episode 375053556 series 3452990
In this episode, Maaz connects with Mark Yeramian, the CEO of Moast, as they talk about how communities are the life blood of the digital world. They navigate the depths of community-building, shedding light on the substantial impact it can have on what Mark describes as ‘last mile conversions.’
Enabling human interaction in e-commerce sounds like the missing piece of the puzzle in making online shopping feel more “real.” Mark talks through strategies to gather first-hand feedback on products, the art of crafting meaningful user stories, and the optimal allocation of resources on platforms like Moast.
Listen in for a deep dive into how transforming existing customers into passionate brand advocates can reap long-term benefits for brands.
Moast website: https://www.moast.io/
Check our website: www.Codup.co
Contact: https://codup.co/contact-us/
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