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The Dirty Truth About Business Complaints (Handle Them Right!)
Manage episode 462175281 series 3579522
A tartalmat a The Business Babble biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a The Business Babble vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Dealing with customer complaints can be tough, but it’s a crucial part of running a successful business. In this episode, we dive deep into the dirty truth about complaints—why they happen, how to handle them professionally, and what you can do to turn negative feedback into positive growth.
📢 What You’ll Learn:
- Why only 3% of customers actually complain (and what the other 97% do instead)
- The biggest mistakes businesses make when responding to complaints
- How to turn unhappy customers into loyal advocates
- Proven strategies to manage expectations and improve communication
- The power of a solid complaints procedure (and why your business needs one!)
Handling complaints the right way can save your reputation and even boost your business! Watch now to learn how to turn criticism into an opportunity for growth.
🔔 Don’t forget to LIKE, COMMENT, and SUBSCRIBE for more business insights and strategies!
#BusinessSuccess #CustomerService #HandlingComplaints #EntrepreneurTips #BusinessGrowth #CustomerExperience #TheDirtyTruth
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