Episode 181: Ways to be more efficient as a technician and how to reduce your troubleshooting time w_ Jim Marsen

The Refrigeration Mentor Podcast

Join host Trevor Matthews and his esteemed guest Jim Marsen in an enlightening episode of The Refrigeration Mentor Podcast, where they delve into the frosty challenges and technical intricacies of the refrigeration and HVAC industry. This episode, titled "Ways to be more efficient as a technician and how to reduce your troubleshooting time," kicks off with a candid discussion on the critical "Damper Motor Sequence and Troubleshooting," where Trevor and Jim unravel the complexities of damper motor operations, emphasizing the importance of a methodical approach to troubleshooting, from understanding the sequence of operations to the intricacies of sending signals to thermostats and natural gas burners.

The conversation heats up with "Commercial Refrigeration Challenges and Solutions," where our experts tackle the unique hurdles faced in commercial settings, from grocery stores with towering ceilings to the nuances of liquid level indicators and the vital refrigeration cycle. Listen in as Jim recounts his experiences with extensive freezer systems and the unexpected challenges posed by energy management platforms.

"Root Cause Analysis and Active Listening in Service Tech" shifts the focus to the foundational skills essential for service technicians, stressing the importance of pinpointing the root cause of issues and the value of active listening. Trevor shares insights from his time with Copeland gurus, highlighting the blend of hard facts and attentive listening in effective problem-solving.

The duo then delves into "Troubleshooting HVAC: Suction Pressure, Site Glass, and Sub-Cooling," offering practical tips for utilizing simple tools like site glass for efficient troubleshooting and the critical aspects of maintaining solid liquid columns at expansion valves.

In "Oil Failure Control and Team Troubleshooting," Jim shares a personal anecdote of resourcefulness and teamwork in addressing an oil failure control issue, underscoring the importance of collaborative problem-solving and continuous learning to enhance service quality.

The theme of "Honesty and Integrity in Business Incidents" brings to light a poignant discussion on the ethical dimensions of the trade, reflecting on a real-life incident to underline the significance of honesty and integrity in maintaining trust and reliability in business operations.

Wrapping up the episode, "Safety Measures and Checklists" emphasizes the paramount importance of safety in the field, from essential protocols to the vital role of checklists in ensuring a secure working environment.

Lastly, "Technology, Learning, and Fun in Refrigeration Mentor" rounds off the episode with a refreshing perspective on the joy of learning, the advancements in technology, and the sheer pleasure of working in the refrigeration industry. Trevor and Jim's camaraderie and shared passion for the field shine through, offering listeners not only invaluable insights but also inspiration to grow and find enjoyment in their work.

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