))
Transforming Manufacturing Operations for Customer Centricity
Manage episode 427412144 series 3070466
A tartalmat a Sourcing Journal biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Sourcing Journal vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
In 2021, Pakistan-based manufacturer Interloop had a vision: to expand beyond the hosiery category and become a “full-family” producer. As the company grew its verticals, it established separate teams for each product type, and cross-category customers had multiple points of contact.
Over the last six months, Interloop has undergone a transformation to restructure its teams by job function instead of business units. This has improved collaboration in areas like product development and boosted customer service, giving buyers a single account lead at Interloop.
Feroze Ahmed, chief strategy and transformation officer at Interloop, spoke with Sourcing Journal editor-in-chief Peter Sadera about this strategy and the next action items on Interloop’s agenda.
Learn more about your ad choices. Visit megaphone.fm/adchoices
145 epizódok
Megosztás
