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From Student to Supervisor: Navigating Cultural Shifts and Career Transitions With Omar Mehdi

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A tartalmat a NASPA Student Affairs Professionals in Higher Education, Dr. Jill Creighton, and NASPA biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a NASPA Student Affairs Professionals in Higher Education, Dr. Jill Creighton, and NASPA vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

In a this week's episode of SA Voices From The Field, guest Omar Mehdi shared his inspiring journey from being a student at the American University of Kuwait (AUK) to returning as the Director of Student Life. Throughout his discussion, he highlighted his experiences of personal and professional growth, the challenges of transitioning from a student to a professional supervisor, and the cultural shifts he faced as an international student in the United States.

Navigating Change and Professional Growth

Omar Mehdi's story is a testament to the transformative power of embracing change and pursuing new experiences. After completing his Master's in Leadership and Higher Education at the University of San Diego, Omar ventured into the corporate world, gaining valuable real-world experience outside the traditional university setting. His time in the business world provided him with a fresh perspective on decision-making, financial management, and the cultivation of a new professional network.

From Player to Supervisor

Lessons in Leadership Returning to AUK as the Director of Student Life, Omar Mehdi faced the unique challenge of transitioning from being under the direction of coaches to becoming their supervisor. His experiences of making difficult decisions and managing transitions within the sports program shed light on the complexities of leadership and the importance of personality and character in navigating such transitions successfully.

Reflection and Communication in Student Affairs

Throughout his journey, Omar credits his ability to reflect and communicate his feelings to his university program. Initially finding the concept challenging, he came to realize the immense benefit of personal reflection and open communication, particularly when addressing difficult decisions and managing personnel changes. Omar's experience underscores the value of emotional intelligence and self-awareness in the field of student affairs, serving as a guiding light for aspiring professionals.

Embracing Diversity as an International Student

As an international student in the United States, Omar faced a range of challenges, including culture shock, visa issues, and a steep learning curve. His insights into the significance of listening to and understanding the diverse needs and backgrounds of international students highlight the importance of cultural sensitivity and awareness in creating inclusive and supportive environments within higher education institutions.

Impactful Advice for Student Affairs Professionals

Omar's journey and reflections offer invaluable advice for those pursuing careers in student affairs. His emphasis on the significance of personal and professional growth, the value of emotional intelligence, and the need to listen to and understand the diverse needs of students resonates deeply with the mission of creating inclusive and supportive campus communities.

Inspiring Change and Transformation

Omar's story serves as an inspiration for those navigating shifts in their professional paths, urging individuals to embrace change, seek new experiences, and recognize the transformative power of diverse experiences. His impact as the Director of Student Life at AUK reflects a commitment to fostering meaningful student experiences and impacting lives within the academic environment.

In conclusion, Omar Mehdi's journey from student to supervisor embodies the spirit of growth, resilience, and the pursuit of meaningful impact within the field of student affairs. His reflections on leadership, personal growth, and embracing diversity serve as a beacon of inspiration for professionals and students alike, underscoring the profound impact of transformative experiences within higher education.

This serves as a reminder of the power of personal and professional growth, the importance of cultural sensitivity, and the transformative potential of navigating change with resilience and grace. Omar Mehdi's journey stands as a testament to the possibilities that unfold when one embraces diverse opportunities and the journey of lifelong learning within the vibrant tapestry of student affairs.

Please subscribe to SA Voices from the Field on your favorite podcasting device and share the podcast with other student affairs colleagues!

TRANSCRIPT

Dr. Jill Creighton [00:00:02]:

Welcome to Student Affairs Voices From the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. This is season nine on transitions in Student Affairs. This podcast is brought to you by NASPA. And I'm Dr. Jill Creighton. She her hers your essay Voices from the Field, host today on SA Voices, are pleased to bring you back to the Middle East, to the country of Kuwait to meet Omar Mehdi. Omar graduated from the American University of Kuwait with a BBA in Management in 2012 and then an Ma in Leadership in Higher Education from the University of San Diego in 2014. Omar returned to Auk in 2014 as the Sports Coordinator in the Office of Student Life and then in 2016 was promoted to Senior Coordinator for Sports in 2019, became the Assistant Director of the Office of Student Life, and then left the world of Student Affairs in 2020 to return in 2023 as the Director of the Office of Student Life.

Dr. Jill Creighton [00:01:00]:

I hope you enjoy getting to know Omar. Omar Mehdi, welcome to the show.

Omar Mehdi [00:01:05]:

Thank you very much. I'm very happy to be here and very happy to join you, Jill. Thank you for inviting me.

Dr. Jill Creighton [00:01:11]:

It's a wonderful thing to be able to continue our tradition of having guests from all over the world on SA Voices. And will you let our listeners know where we're speaking from today?

Omar Mehdi [00:01:21]:

So we are speaking live from Kuwait.

Dr. Jill Creighton [00:01:24]:

Excellent. And Omar works with a previous guest, Paula, who was on our International Voices season. Listeners, I'm also going to let you know that I'm a little under the weather as we record today, so my audio quality might just be a little bit different than what you're used to. But please bear with us as we I'm sure the conversation will be just as rich, just with a little bit of a deeper voice today. Omar, we love to start our shows by getting to know our guests, and you have one of the most interesting transitions on our season because you've gone from being a student at your university, american University of Kuwait, all the way through becoming the Director of Student Life. So can you tell us about that journey?

Omar Mehdi [00:02:02]:

Yes, it is very interesting to be a student in this university and then graduate from it, come back and work here. My path into this world of student affairs came by chance. I didn't expect that I would graduate and work in the field when I was a student at Auk at the American University of Kuwait. One of the admissions counselors who helped me get into Auk recommended working on campus, be a student employee, and she recommended me to the Office of Student Life because I wanted a job and I had time and why not? I started working at Office Student Life back then. And Then back then, the Dean Of Student Affairs, dr. Carol Ross, and The Director Of Student Life, Damien Medina, were I think they just started the nuff program, NASFA, and they recommended it to me. They like, Listen, if you're interested, this is a unique opportunity to be an undergraduate, a student who gets to know more about what we do and why we do it. I was passionate about working in general, and the fact that they gave me an opportunity to work got me into it.

Omar Mehdi [00:02:55]:

And then I did the nuff program, traveled to Philadelphia back then, where the NASA annual conference was, we did the pre conference with enough group. It was the first time I go to the US. And it was the first time I go to a real conference, not a small conference for undergraduates. It was one which is with professionals and opened up my eyes to realize that the three people that work in the office life at the American University of Kuwait are part of a much bigger group of people that do this. So to see the size, the scale, the number of people that have the same title but work across the US. Canada and more, it was huge for me. I was lucky that the speakers at the Nuff pre conference were outstanding. We had I forget the name of the title of the book, but the strengths, the five strengths.

Omar Mehdi [00:03:35]:

So that you do this quiz at the end of the book and they give you the five strengths. They brought the speaker.

Dr. Christopher Lewis [00:03:40]:

It was really cool for Gallup strength.

Omar Mehdi [00:03:43]:

Yes. And he was really cool, very engaging. So it was a very enriching experience for me. And then after it, I started considering doing a Master's degree in the field in the Division of Student Affairs. I was lucky enough to be admitted and selected for the Student Affairs program at the University of San Diego. So at USD, I did my Master's in Leadership and Higher Education. And the beauty of that program is that you get to have your graduate assistantship with the coursework, too. So again, I was very lucky.

Omar Mehdi [00:04:15]:

And you'll notice this is like a pattern in my path. I've always been lucky with the people I work with. Assistant director back then, danielle Nelman and the other assistant director, Stephanie, and the Director of the center for Student Success. All of them were excellent mentors. All of them allowed me to be this little kid who comes from Kuwait who just graduated undergrad right to his masters, have very little experience in the real world to learn, make mistakes, grow and develop. The year and a half I spent USD was, I think, pushed me at least five years ahead than I used to think that I would by the time I graduate. And then I came back. Luckily, there was a position available at American University of Kuwait.

Omar Mehdi [00:04:55]:

So I started as a sports coordinator as a student. I was a student athlete, too, so I was a captain of soccer team. I was in the basketball team. I was in the volleyball team, I was in the table tennis team. So I was very well versed with our program student athlete. But now I came in as a coordinator, I was lucky that the position was available. I started there and then moved into the senior coordinator for sports, then assistant director. I took a sabbatical or a break from student affairs.

Omar Mehdi [00:05:17]:

I left in 2020, just before COVID to work in a corporate world for three years there, and then came back February 2023. So the beginning of this year back to a UK as the Director of Student Life. And that's how I got here.

Dr. Jill Creighton [00:05:29]:

You didn't take the worst three years off of the profession.

Omar Mehdi [00:05:32]:

Let me tell you again, I was lucky. It was a troubling time for every industry in the world. But to navigate to support students, and how to offer students an experience into a digital one is a very difficult one. And like every country in the world, kuwait was very unsettled at that point, and we didn't know what was happening. We don't know how long this is going to take. When do we go back? So I left just before COVID and came back just after COVID. So when Hybrid was done, online was done, I came back. So I never got to see university through a COVID experience.

Omar Mehdi [00:06:02]:

I never got to do that, which maybe I'm lucky, but the three years that I was away from the university's industry, I had to also participate or try to offer the company I worked for as much support as I can to the staff and clients that we had.

Dr. Jill Creighton [00:06:17]:

What made you want to depart the field during that time?

Omar Mehdi [00:06:20]:

So I graduated with a bachelor's in Business Management, and the position I moved out of the Auk to go to was one in the business field. It was a great opportunity to test something new, try something different. As you know, as great as it is to work in student affairs and to work in a university, I graduated from Auk. I went for a few years to the States, to two years in the States, came back and worked in Auk. I didn't know anything outside of Auk, which has a lot of advantages in the job because I know it really well. But as a person, as an individual, to grow, you have to kind of leave your comfort zone. You have to leave what you're used to and you have to try something different. I was lucky to in the three years that I was there, I was lucky to learn so much.

Omar Mehdi [00:06:58]:

And I think I came back as a much stronger candidate for the position than if I was promoted from assistant Director automatically to the director. In the three years I've learned so much about the real world when it comes to working with people that are not just students, they don't have to be here. They can choose to pay somewhere else and go because I work in the gyms industry. So it's a month to month relationship. They can choose next month to leave you. So what you work on, how you develop a relationship with them, is very different to I have a whole semester with you, at least if not four or five, six years. So I came back, as I said, as a much stronger candidate for the position. And I can add so much to what I do through both experiences in student affairs and outside.

Dr. Jill Creighton [00:07:37]:

What inspired you to come back into student affairs and specifically back to Auk after having that business experience?

Omar Mehdi [00:07:44]:

The inspiration always comes back to I love what I do in student affairs and I love the field. And I always thought, listen, I'll change the world one student at a time, just let me graduate from USD and the world will never be the same because I want to change the world. You do mature. You do realize it's not that as easy as it sounds, but there's a very different mindset. And I enjoyed my job outside of Auk. There's a very different hat you wear and a very different mindset that you have when you work in a business and you care about financials, you care about bottom line. And there's a very different mindset to trying to create experiences for students to develop, to grow, and to learn from the worries that you have. The concentration, the focus is very different.

Omar Mehdi [00:08:22]:

Going back to trying to build programs or trying to build an experience for students to better themselves, to learn to experience new things, is always something that has attracted me. And that's why when I knew the job was available, I automatically applied to it because I knew this is something I'd love to go back to. And to add to that, I've always done it from a sports perspective. I've always done it as a sports coordinator and then a senior sports coordinator, and then to be able to do it at a director level where I can impact or influence policies or programs at more than just sports. So under our department, we have athletics, we have clubs and organizations, code of conduct, student employment, we have a bunch of facilities that we're in charge of, the lounge, courts and so on. And to be able to influence more than just one aspect of student life is something that excites me to come back to.

Dr. Jill Creighton [00:09:12]:

You said something interesting earlier, which is that you brought back skills that you didn't have before based on the business experience you had. What are some of those skills that you gained while you were out working in corporate world that have really served you well coming into this role as director of Student life?

Omar Mehdi [00:09:26]:

Absolutely. So many one of the things that comes to mind very quickly is the change in network. So in network and student affairs, most of us do very similar jobs and open up very similar paths for each other because we're in the same industry. However, when you go to a different industry, your network suddenly changes and you network with a lot of different industries. And coming back knowing so many different having new ties and having new networks is something that was very valuable, I think, for me so far. A lot of the students have ideas but don't know where to go and don't know who to talk to. A lot of clubs and organizations want to reach out to organizations in Kuwait where they may be too busy and so on. But knowing individuals in It can open up doors and open up channels for them.

Omar Mehdi [00:10:08]:

That's one thing for sure. Another thing in the directorship position you have to assume responsibilities. You don't. As a coordinator, when I left Auk, I was the chief operating officer. So as a chief operating officer in a company, your HR manager reports to you, the finance manager reports to you. Understanding how those moving pieces work and the rationale behind them is something I didn't have in the past. So coming back to now as a director, I understand budgeting at a different perspective. I understand hiring at a different perspective.

Omar Mehdi [00:10:36]:

I understand scale at a different perspective. In the company I used to work in too, we'd organize nationwide events where, for example, there'd be thousands of people that attend our events. Whereas Auk total is 2000 something students. So to understand scalability is something what was new to me. I was used to the same scale. I was used to the exact same scale. As a student here, I graduated, I worked here. USD provided that too.

Omar Mehdi [00:10:59]:

But coming back here was easy. It wasn't something new to me. So understanding that planning at a different scale is something else and assuming responsibility and making hard decisions during COVID at such an executive position at a company where you have to choose to either let go of people, change contracts and so on, and then to move back to a decision making position where it's not as serious as decisions that we make. I'm never going to choose to close a branch or open up a branch. As a director of student life, I'm never going to choose. And this directly impacts people's livelihood. The decisions that we do here I can take a lot lighter than in the past position that I had, which gave me a lot of perspective too.

Dr. Jill Creighton [00:11:35]:

You've also come back to an environment where you mentioned this was kind of the main environment that you knew as an adult, right? You were a student there, you grew up in the sports environment there. Talk to us about the transition of going from student at the institution to professional and how your relationships with people at Auk needed to change at that time.

Omar Mehdi [00:11:54]:

Absolutely. This may sound very interesting to the audience. So when I was a student. I came into Auk in fall 2008 and I graduated spring 2012. In the four years that I was there, the law in Kuwait was that universities had to be segregated gender wise. So I would come to Auk. It is a mixed university with gender segregated classes, naturally, that influenced and changed the dynamics between the genders and between all of campus life. So I leave to the states, I come back, and this law has changed.

Omar Mehdi [00:12:23]:

And now classes are mixed naturally. This changes the overall atmosphere and the campus culture. So even today, which is a mixed culture, the university experience that the students are having today is very different to the one I was having simply because of that. Naturally, as I age and the gap gets bigger between me and the incoming students and the students on campus. So although they're the similar buildings, the exact same buildings, it's the same culture, sorry, it's the same colors, it's the same some of the same employees, some of the same staff, but the culture has shifted completely when I even speak to students today. The university I went to is a very different university that they went to simply because of the way we were. The life that we lived was a very different one. However, I did come back as a young employee.

Omar Mehdi [00:13:05]:

I was 24, and some of the students, especially the nontraditional ones, were close to my age, if not older. I did come back and found some of the students who I was friends with who are still students. The nature of the position that I had because I was a sports coordinator, you tend to be the fun guy. You're not like there to discipline, you're not charged for code of conduct. So it was easy to be the young guy on campus because you're the sports guy. So you're friends with all the players, you're friends with all the coaches, you're doing the fun stuff. However, I think one of the first things that I had to do, and I think it made me a better professional today, is right off the bat, I had to discipline athletes. So I do have to stick to a GPA requirement when selecting students.

Omar Mehdi [00:13:45]:

I do have to enforce these laws. I do have to make sure that their behavior in the team practice and so on is held to a certain standard. Doing it at an age where you're very young to them can cause a lot more conflict and friction, whereas if you're much older, maybe because of simply your age, there can be an assumed authority to your personality that they succumb to. But I think especially that I was balancing doing that meanwhile, while being the supervisor or the person in charge of all the coaches who are all older than and a few of them were my coaches too. And I've had to let go of one of them. Who? Once upon a time, I used to play for them. And now I have to let them go. So those experiences are very, very sticky and uncomfortable.

Omar Mehdi [00:14:25]:

And forcing myself to go through them and not backing down, I think have made me more confident moving forward.

Dr. Jill Creighton [00:14:31]:

Let's talk about that transition with that one person specifically, where you're going from being under their direction as a coach to being their leader as a supervisor. How did you navigate the shift in that relationship?

Omar Mehdi [00:14:44]:

So I had two coaches that I played for and then ended up coming back and becoming their supervisor. In the first year that I was back, I had to let go of one of them. The second year I was back, I had to let go of the second one. I think the first one was, I think, a rough transition. That person didn't take it well, didn't take me offering pointers about how they do their job well, them not taking my feedback seriously, although it sounded serious, although I tried to do it in a serious setting. In the first year I worked at Auk, I'd also dress more professionally just to put that boundary and standard between me and the students and the people that report to me. However, they still never took it that seriously. And when it came to a point in time where we can no longer continue, they never reacted really well.

Omar Mehdi [00:15:23]:

I also think if I were to do it today, I would have done things a lot differently. I have learned in the past, unfortunately, 20 years of working. But the point I'm trying to make is the second time I was able to do it, the personality of the person that I had to ask to step down from the position was a lot more accepting of their mistakes and faults. I also learned that sometimes, even if because you can be really hard on yourself, on the approach because if it doesn't turn out to be as smooth as you hope for it, you also realize that it's not always only on the setting that you put. The other person plays a role. And the character and the personality that you are dealing with is a variable to the situation. So the second situation went a lot smoother, and that person, although they were let go, they were appreciated by the team, the university, they were given a farewell gift and so on. Whereas the first one, it was more storming out.

Omar Mehdi [00:16:09]:

Never want to talk to you again. This is ridiculous. I had to play it back. Driving back home and you're in the shower, you think about what they said. You know, these moments in your life where you think about these difficult situations where if you were to go back, you'd say some things differently.

Dr. Jill Creighton [00:16:21]:

Can you tell us more about what it meant for you to reflect on it and go through your own growth process?

Omar Mehdi [00:16:28]:

Luckily, because of the program that I was in in the university of San Diego. Reflection was huge. Reflection is huge in the process, and it's very embedded in the coursework that we do, coming from the background and atmosphere I came from in Kuwait. To go to USD and try to reflect on my own life was a very new skill. I have never reflected my life to be especially publicly too, there were situations where you would have to publicly reflect and you have to talk about what your reflections look like because that's how the setting is made in the classroom. And because it was very difficult. And by the time I graduated, I actually was able to do this. Now I'm able to reflect, get in touch with my feelings and vocalize how I feel and communicate what I need, what I'm feeling, what I'm learning was a huge advantage for me in the program.

Omar Mehdi [00:17:14]:

It's one of the main things I actually walked away with that I still use today. And it's something I practice in my positions that I've had. But in that period of time, it's interesting because at that point in time, you do reflect on how the words that are said or things that are communicated in the meeting may bruise your ego or bruise your authority and you want to defend it. The first reaction you may have is, I want to defend my ego and defend my authority, and I need to put my foot down. And because in that room I am the younger person. I am the person that not too long ago, I used to be your player, I'd had to be a lot more diplomatic and let go of the bruising that was happening to the ego and the position and the authority. So reflecting on maybe I could have been more aggressive. Reflecting on what if I did this, what would have happened? Maybe thinking I should have made it short and sweet.

Omar Mehdi [00:18:02]:

I shouldn't have maybe gone through an entire meeting with time, unfortunately, I've had several situations where I've had to let go of people. I've been able to maybe see the mistakes that I've done in that meeting and then not repeat them in the future situations, unfortunately, that I've had. But in that period of time where I was going through it, it was difficult because it was a very aggressive meeting. It wasn't a good situation. In the back of your mind, you keep circling back to the because you could have said this and you could have done this. And maybe you think, and this is a person that I don't necessarily have bad feelings towards you. I just don't think you're the right person for this job. But because I was your player, I do have a fond memory of you.

Omar Mehdi [00:18:41]:

And now that's ruined because now you think I'm a horrible monster who's let you go. But I actually don't have anything against you. I just think we need to try someone else.

Dr. Jill Creighton [00:18:49]:

Let's go back in time a little bit and talk about your transition to being an international student. You've spent most of your life in Kuwait, if not all of your life in Kuwait. And you're like, let's go to San Diego. It's sunny there. But tell us about that immersion into American culture and your adjustment period into life in USC.

Omar Mehdi [00:19:08]:

All right, so, as you said, lived my whole life here, born and raised. And sometimes it's like the fish in the water. They don't know they're wet, and you have to leave to know what dry is, because you have to leave the sea to know that what dry looks like. In Kuwait, I knew myself through titles. I am the captain of the football team. That is what I do. I play football. I am the youngest son to my parents.

Omar Mehdi [00:19:31]:

That is what I do. I am the youngest son to them. I am friends with so and so. That is what do. And because I was in that setting, I never got a chance to actually get to know who I am outside of these roles that you play. The moment I moved to the United States, and the moment you go there, you realize the world's much bigger than the little world you live in. And this can be true to any country, any city you live in. And because the United States is really far in distance and in similarities between the country I live in, everything is new.

Omar Mehdi [00:19:54]:

I never paid attention to the color of my skin till I went to the United States. I never realized I have a color of my skin till I walked into the US. That I realized I don't look like them. They do look at me and see a difference. My accent, the things I say, what's appropriate to say and what's not appropriate to say. You can say things in Kuwait that can make everybody laugh and make everybody feel comfortable, but you can say in the States, and everybody will think you're horrible and think you're crossing all kinds of red lines. So moving there in the beginning and this is the thing, I had visa issues to get to the States, so I missed the first semester. And then because of my assistantship, that goes with the actual being admitted to the university.

Omar Mehdi [00:20:29]:

So there was an office who was waiting for me to come that I actually never turned up to for a whole semester because they were waiting on me to get my visa. And by the time I got there, it was literally a few days before spring orientation. We were in charge of spring orientation as an office center for student success. So I literally had to hit the ground running. There was no room for you to train right now. Whatever task I give, you just have to do it. We will get to training you later. We will get to transitioning you later today.

Omar Mehdi [00:20:50]:

We have to do orientation. And it was the first time they do orientation too, as an office, maybe there was the first time for the center for Student Success to organize orientation, but for me, it was the first time doing everything. The learning curve for them was related to orientation. For me, it was everything. Whether it was orientation, these people, their names, what time does the sun set? Where do I get what this and that? I moved there not having an apartment or a place to stay. I stayed at a motel in the beginning, so I'd finish work and go back to a motel. Classes haven't started yet, so that's a new curve that's coming up. And I think I was lucky to have that.

Omar Mehdi [00:21:20]:

And I think because I hit the ground running, there wasn't time for me to dwell on the differences, dwell on the culture shock. Because you hit the ground running, you quickly have to adapt. And no time I was able to get myself sorted and move into a place and all that stuff. But the person that went to the United States of America and the person that left the United States of America are two different people. And I'm a much better person because of the experience I had. If I never went to the United States, I think I'd still be the same person I was. And I would say that is a worse off human being. I think as a person, I became much better outside of career wise.

Omar Mehdi [00:21:53]:

Career wise, I've developed mentally because of the experiences I had, because of the mentors that I had, because of the program that I was in. But genuinely, as a human being, I also improved a lot. I've changed a lot. The reflection process that is embedded into the program has allowed me to change some of the things that I never realized were a part of who I am. And going back to the point I was saying earlier where I knew myself through my roles, going to a country that A doesn't care about, maybe soccer, in the same way Kuwait does, and who I do as a person, and realizing you have a skill nobody cares about, and then nobody knows who you are. You don't know who anybody is, you don't know where things are. And trying to create something in that environment made me a much more confident, much more independent, and much more well rounded. I used to live with my parents.

Omar Mehdi [00:22:36]:

I still live with my parents because of the culture that we live in. You don't leave your house until you get married. So naturally, food is something I take for granted, laundry is something I take for granted. And this is something every college student feels the first time they go getting to learn how to do their laundry and something new. But it was new to me, and I was doing it as the older dog. I was doing it as. A person who has 21 years old, not 1718. So now I'm a little different, too, in that aspect.

Omar Mehdi [00:22:59]:

And then you move into the actual coursework and the actual program. And it was very strange to me that people were talking about their feelings in the classroom. It was extremely strange. It was strange to the point of it was off putting. Like, why are you being emotional? I don't want to learn this. I want to learn what says in textbook. I'm still looking at it as a traditional education style. And people were talking, everybody's talking about their feelings.

Omar Mehdi [00:23:22]:

And I'm sitting there thinking, this is ridiculous. You guys need to take yourself seriously. There's a professor here. And then some of them would be emotional to a point where they would cry. And to me, this is ridiculous. Guys, come on. Get a good grip. And I never understood the value of what they were bringing to the table till, I think, my second semester.

Omar Mehdi [00:23:40]:

And that's when everything clicked, kind of. I started drinking the Koolaid, tried to understand what it is that we do and why we do it. Understanding that emotion isn't a bad thing, feeling it isn't a bad thing. The knowledge and learning that you get from getting in touch with these emotions and unraveling the onion is something that is valuable. Understanding also that in Kuwait, being a student employee at a university, it's a great experience, but you're not really in charge of a lot of bigger things. And then you move to the States, and now you're a graduate assistantship. So it has a higher responsibility. The volume of work is more responsible, or the kind of work is more responsible.

Omar Mehdi [00:24:15]:

And then these supervisors aren't. I don't know them. They're new to me. And working to impress them was something very hard for me because I don't know who they are. I don't know what they expect when it comes to the delivery of work or the quality of work that you have to do. I was very impressed by them, and naturally, I wanted to impress them. So that was great, and I learned a lot from being able to work with them. And the best part of my program, what made transitioning to life in the United States and San Diego specifically, is the program was very sensitive to the fact that I am an international student.

Omar Mehdi [00:24:46]:

They were very careful with my transition in the sense that we had a cohort that would meet every two weeks as a class, and we would talk about our experiences. The people in the cohort were also very friendly to the fact that, hey, Amar is not from here. Like, how's doing? I think they were very welcoming. I was very lucky to have a very welcoming cohort that wanted what's best for me. They would talk to me about my transition and how I'm coping, which some people may not do that. You may not be so lucky to have a cohort that actually cares to check in, to actually care to give. You advice to actually to see how it's like to be the international student and see your input or what you bring to the table, your perspective as valuable. So in a nutshell, it's lucky to have that experience.

Dr. Jill Creighton [00:25:24]:

What advice would you give student affairs professionals around the world to support international students coming to their campuses?

Omar Mehdi [00:25:30]:

I think they should listen. I think that international students is a title you use for non US students. However, we as a group have so many different things.

Dr. Jill Creighton [00:25:40]:

Literally the entire world, it's everybody but American.

Omar Mehdi [00:25:43]:

And we are all very, very different in our backgrounds and so on. However, we do go through similar aspects of US. What makes us international students, the culture shock, the transition, trying to get self sorted and so on. However, listening is very important. The student groups that come to you may have very different needs, may experience things very differently. So maybe a student from a certain country may experience the exact same thing. A different student is from a different country experiencing it very differently. The international office that belonged to the USD at University of San Diego was also very cultured, which, I don't mean this in a bad way, but it isn't the same in the States.

Omar Mehdi [00:26:15]:

Like in my first week in the US. Someone came to me and said, Where are you from? And I said, Kuwait. And they said, oh, is that inside India? And to me it didn't offend me. I laughed because I was like, oh, Sweden, no, you need to open up a map of the world to me. I laughed. It didn't offend me, but it could offend people. That not knowing the difference between someone who is and it happens in the world because there are a lot of states that are neighboring and have very similar populations but hate each other and don't get along. So mistakening the difference between one and so listening and realizing that students have different needs and number two, being cultured and incoming student.

Omar Mehdi [00:26:49]:

Especially that as a person who is Muslim, who does believe in Islam, who does practice Islam and lives in a conservative country, when you go to the United States, which is a very liberal country, a lot of things can offend me. And trying to understand if this is something that may be normal to Americans, maybe hard for me to swallow or to cope with, can impact my experience and impact my retention. Reasons to come back is something very important because one of the things that used to happen in the class, especially in student affairs, they'll talk about LGBT concerns. And this is unheard of in where I come unheard of. And to be in a classroom where you're trying to understand their perspective is something that is foreign and alien to me because this is not something that is welcomed nor accommodated in where I come from. So this is one example, but you can have so many, and because again, I come from Kuwait, right? So a lot of people would ask me about Iraq as if I lived there, and then the war in Iraq was still going on, so people would ask me about the war and the troops. And San Diego is a very Marines heavy city, and a lot of our students in USD were there for the GI G Bill or what's it called, and they would come and want to talk to me about Iraq and talk about their experience. But that's not mine.

Omar Mehdi [00:27:56]:

I know it's close, but it's not mine. And I've never been to Iraq. So it's trying to understand the nuances of where they come from is very important because you're going to welcome them in as a university and you have a responsibility to make them feel comfortable in the same way that you have a responsibility to make res life, to be comfortable for the incoming freshman students and so on. So for me, the International Student Office needs to a listen, and b be more cultured in the nuances of the student groups coming in because they come with very, very different backgrounds.

Dr. Jill Creighton [00:28:22]:

It's time to take a quick break and toss it over to producer Chris to learn what's going on in the NASPA world.

Dr. Christopher Lewis [00:28:28]:

Thanks, Jill. So excited to be back in the NASPA world, and as always, there's a ton of things happening in NASPA, and I always love being able to share with you some of the great things that are happening. Another great blog on the NASPA website how community Colleges and University Partnerships improve enrollment and student experiences. This is by Sherry Rowland of Tallahassee Community College. Sherry provides some really great insights into her own experience, but also some practical applications and takeaways that you may be able to consider for implementing at your own campus. If you've never checked out the NASPA blog, you need to go over to the NASPA website, click on the latest, and go down to blog. Or you can just scroll over to the latest and go down to blog and you'll find this article right toward the top of the page. Finally, we are thrilled to announce that ACPA College Student Educators International and NASPA Student Affairs Administrators in Higher Education are once again partnering to devise and update the ACPA NASPA professional competencies for student affairs educators, along with the complementary rubrics with a planned release for the updates in Spring 2025.

Dr. Christopher Lewis [00:29:50]:

There's a large number of individuals from both ACPA and NASPA that are on the Task Force. As the Task Force begins its work, we at NASPA are excited to offer the first of many opportunities for members to provide feedback about your experiences with and use of the professional competencies in your work. This first opportunity will be focused on groups centering on individuals in various positions in January 2024, NASPA will offer additional focus groups based on the ten current professional competency areas. NASPA also will provide an opportunity to offer written feedback via a short survey. Should have received an email just recently where you can sign up for one of the initial focus groups. All you have to do is click on the link in your email to be able to sign up for a session. And Espa does anticipate that these sessions will fill, but there will be additional opportunities that will continue to offer other engagement opportunities for you to provide feedback over the next few months. Every week, we're going to be sharing some amazing things that are happening within the association.

Dr. Christopher Lewis [00:30:57]:

So we are going to be able to try and keep you up to date on everything that's happening and allow for you to be able to get involved in different ways. Because the association is as strong as its members and for all of us, we have to find our place within the association, whether it be getting involved with a knowledge community, giving back within one of the centers or the divisions of the association. And as you're doing that, it's important to be able to identify for yourself where do you fit, where do you want to give back? Each week. We're hoping that we will share some things that might encourage you, might allow for you to be able to get some ideas that will provide you with an opportunity to be able to say, hey, I see myself in. That knowledge, community. I see myself doing something like that or encourage you in other ways that allow for you to be able to think beyond what's available right now, to offer other things to the association, to bring your gifts, your talents to the association and to all of the members within the association. Because through doing that, all of us are stronger and the association is better. Tune in again next week as we find out more about what is happening in NASPA.

Dr. Jill Creighton [00:32:18]:

Chris, we always appreciate the time and effort you put into the NASPA World segment and keeping us informed on what's going on in and around NASPA. Omar, we have now reached our lightning round segment, which means I have about 90 seconds for you to answer seven questions. You ready to go?

Omar Mehdi [00:32:33]:

Let's go.

Dr. Jill Creighton [00:32:34]:

All right, question number one. If you were a conference keynote speaker, what would your entrance music be?

Omar Mehdi [00:32:39]:

Eyes of Tiger.

Dr. Jill Creighton [00:32:40]:

Number two, when you were five years old, what did you want to be when you grew up?

Omar Mehdi [00:32:44]:

Engineer.

Dr. Jill Creighton [00:32:44]:

Number three who's your most influential professional mentor?

Omar Mehdi [00:32:47]:

Fat Wahat.

Dr. Jill Creighton [00:32:48]:

Number four. Your essential student affairs.

Omar Mehdi [00:32:51]:

Read the Chronicle.

Dr. Jill Creighton [00:32:52]:

Number five, the best TV show you binged during the pandemic?

Omar Mehdi [00:32:56]:

The Office.

Dr. Jill Creighton [00:32:56]:

Number six. The podcast you've spent the most hours listening to in the last year.

Omar Mehdi [00:33:01]:

The rest is football.

Dr. Jill Creighton [00:33:02]:

And finally, number seven any shout outs you'd like to give, personal or professional?

Omar Mehdi [00:33:06]:

I'd like to give a shout out to the American University of Kuwait with all the employees and faculty that have made me the person I am today, whether as a student or as an employee. I learned from them and learned from them on a daily basis, and I'm very grateful for everyone who has been a part of it. Last but definitely least, I'd like to give a shout out to my family who make me who I am and have to tolerate who I am too. So shout out goes to them.

Dr. Jill Creighton [00:33:29]:

Thank you so much for sharing your perspective from Kuwait. I think it's always amazing to have more international voices on the show. The vast majority of our listenership comes from the US. But we're getting quite a bump coming in from Qatar lately. A few downloads here and there from many, many other countries too, but just really appreciative of you coming in and sharing your perspective on all of the transitions you've had over the years. Omar, if folks would like to reach you after the show, how can they find you?

Omar Mehdi [00:33:56]:

They can find me on Instagram as Ometti number one and number 414, so Ometi 14 and email. I'm sure you can share that in the announcement.

Dr. Jill Creighton [00:34:06]:

All right, Omar, it's been a pleasure. Thank you so much for sharing your voice with us today.

Omar Mehdi [00:34:10]:

Thank you, Jill. I really appreciate it and enjoyed the conversation. Hopefully I get to meet you one day in one of the conferences.

Dr. Jill Creighton [00:34:18]:

This has been an episode of SA Voices from the Field brought to you by NASPA. This show is always made possible because of you, our listeners. We are so grateful that you continue to listen to us season after season. If you'd like to reach the show, you can always email us at savoices@naspa.org or find me on LinkedIn. By searching for Dr. Jill L. Craighton. We welcome your feedback and topic and especially your guest suggestions.

Dr. Jill Creighton [00:34:43]:

We'd love it if you take a moment to tell a colleague about the show. And please, like, rate and review us on Apple Podcasts, Spotify or wherever you're listening now. It really does help other student affairs professionals find the show and helps us become more visible in the larger podcasting community. This episode was produced hosted by Dr. Jill L. Creighton SAP Mi. Produced and audio engineered by Dr. Chris Lewis.

Dr. Jill Creighton [00:35:05]:

Guest coordination by Lu Yongru. Special thanks to University of Michigan, Flint for your support as we create this project. Catch you next time.

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A tartalmat a NASPA Student Affairs Professionals in Higher Education, Dr. Jill Creighton, and NASPA biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a NASPA Student Affairs Professionals in Higher Education, Dr. Jill Creighton, and NASPA vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

In a this week's episode of SA Voices From The Field, guest Omar Mehdi shared his inspiring journey from being a student at the American University of Kuwait (AUK) to returning as the Director of Student Life. Throughout his discussion, he highlighted his experiences of personal and professional growth, the challenges of transitioning from a student to a professional supervisor, and the cultural shifts he faced as an international student in the United States.

Navigating Change and Professional Growth

Omar Mehdi's story is a testament to the transformative power of embracing change and pursuing new experiences. After completing his Master's in Leadership and Higher Education at the University of San Diego, Omar ventured into the corporate world, gaining valuable real-world experience outside the traditional university setting. His time in the business world provided him with a fresh perspective on decision-making, financial management, and the cultivation of a new professional network.

From Player to Supervisor

Lessons in Leadership Returning to AUK as the Director of Student Life, Omar Mehdi faced the unique challenge of transitioning from being under the direction of coaches to becoming their supervisor. His experiences of making difficult decisions and managing transitions within the sports program shed light on the complexities of leadership and the importance of personality and character in navigating such transitions successfully.

Reflection and Communication in Student Affairs

Throughout his journey, Omar credits his ability to reflect and communicate his feelings to his university program. Initially finding the concept challenging, he came to realize the immense benefit of personal reflection and open communication, particularly when addressing difficult decisions and managing personnel changes. Omar's experience underscores the value of emotional intelligence and self-awareness in the field of student affairs, serving as a guiding light for aspiring professionals.

Embracing Diversity as an International Student

As an international student in the United States, Omar faced a range of challenges, including culture shock, visa issues, and a steep learning curve. His insights into the significance of listening to and understanding the diverse needs and backgrounds of international students highlight the importance of cultural sensitivity and awareness in creating inclusive and supportive environments within higher education institutions.

Impactful Advice for Student Affairs Professionals

Omar's journey and reflections offer invaluable advice for those pursuing careers in student affairs. His emphasis on the significance of personal and professional growth, the value of emotional intelligence, and the need to listen to and understand the diverse needs of students resonates deeply with the mission of creating inclusive and supportive campus communities.

Inspiring Change and Transformation

Omar's story serves as an inspiration for those navigating shifts in their professional paths, urging individuals to embrace change, seek new experiences, and recognize the transformative power of diverse experiences. His impact as the Director of Student Life at AUK reflects a commitment to fostering meaningful student experiences and impacting lives within the academic environment.

In conclusion, Omar Mehdi's journey from student to supervisor embodies the spirit of growth, resilience, and the pursuit of meaningful impact within the field of student affairs. His reflections on leadership, personal growth, and embracing diversity serve as a beacon of inspiration for professionals and students alike, underscoring the profound impact of transformative experiences within higher education.

This serves as a reminder of the power of personal and professional growth, the importance of cultural sensitivity, and the transformative potential of navigating change with resilience and grace. Omar Mehdi's journey stands as a testament to the possibilities that unfold when one embraces diverse opportunities and the journey of lifelong learning within the vibrant tapestry of student affairs.

Please subscribe to SA Voices from the Field on your favorite podcasting device and share the podcast with other student affairs colleagues!

TRANSCRIPT

Dr. Jill Creighton [00:00:02]:

Welcome to Student Affairs Voices From the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. This is season nine on transitions in Student Affairs. This podcast is brought to you by NASPA. And I'm Dr. Jill Creighton. She her hers your essay Voices from the Field, host today on SA Voices, are pleased to bring you back to the Middle East, to the country of Kuwait to meet Omar Mehdi. Omar graduated from the American University of Kuwait with a BBA in Management in 2012 and then an Ma in Leadership in Higher Education from the University of San Diego in 2014. Omar returned to Auk in 2014 as the Sports Coordinator in the Office of Student Life and then in 2016 was promoted to Senior Coordinator for Sports in 2019, became the Assistant Director of the Office of Student Life, and then left the world of Student Affairs in 2020 to return in 2023 as the Director of the Office of Student Life.

Dr. Jill Creighton [00:01:00]:

I hope you enjoy getting to know Omar. Omar Mehdi, welcome to the show.

Omar Mehdi [00:01:05]:

Thank you very much. I'm very happy to be here and very happy to join you, Jill. Thank you for inviting me.

Dr. Jill Creighton [00:01:11]:

It's a wonderful thing to be able to continue our tradition of having guests from all over the world on SA Voices. And will you let our listeners know where we're speaking from today?

Omar Mehdi [00:01:21]:

So we are speaking live from Kuwait.

Dr. Jill Creighton [00:01:24]:

Excellent. And Omar works with a previous guest, Paula, who was on our International Voices season. Listeners, I'm also going to let you know that I'm a little under the weather as we record today, so my audio quality might just be a little bit different than what you're used to. But please bear with us as we I'm sure the conversation will be just as rich, just with a little bit of a deeper voice today. Omar, we love to start our shows by getting to know our guests, and you have one of the most interesting transitions on our season because you've gone from being a student at your university, american University of Kuwait, all the way through becoming the Director of Student Life. So can you tell us about that journey?

Omar Mehdi [00:02:02]:

Yes, it is very interesting to be a student in this university and then graduate from it, come back and work here. My path into this world of student affairs came by chance. I didn't expect that I would graduate and work in the field when I was a student at Auk at the American University of Kuwait. One of the admissions counselors who helped me get into Auk recommended working on campus, be a student employee, and she recommended me to the Office of Student Life because I wanted a job and I had time and why not? I started working at Office Student Life back then. And Then back then, the Dean Of Student Affairs, dr. Carol Ross, and The Director Of Student Life, Damien Medina, were I think they just started the nuff program, NASFA, and they recommended it to me. They like, Listen, if you're interested, this is a unique opportunity to be an undergraduate, a student who gets to know more about what we do and why we do it. I was passionate about working in general, and the fact that they gave me an opportunity to work got me into it.

Omar Mehdi [00:02:55]:

And then I did the nuff program, traveled to Philadelphia back then, where the NASA annual conference was, we did the pre conference with enough group. It was the first time I go to the US. And it was the first time I go to a real conference, not a small conference for undergraduates. It was one which is with professionals and opened up my eyes to realize that the three people that work in the office life at the American University of Kuwait are part of a much bigger group of people that do this. So to see the size, the scale, the number of people that have the same title but work across the US. Canada and more, it was huge for me. I was lucky that the speakers at the Nuff pre conference were outstanding. We had I forget the name of the title of the book, but the strengths, the five strengths.

Omar Mehdi [00:03:35]:

So that you do this quiz at the end of the book and they give you the five strengths. They brought the speaker.

Dr. Christopher Lewis [00:03:40]:

It was really cool for Gallup strength.

Omar Mehdi [00:03:43]:

Yes. And he was really cool, very engaging. So it was a very enriching experience for me. And then after it, I started considering doing a Master's degree in the field in the Division of Student Affairs. I was lucky enough to be admitted and selected for the Student Affairs program at the University of San Diego. So at USD, I did my Master's in Leadership and Higher Education. And the beauty of that program is that you get to have your graduate assistantship with the coursework, too. So again, I was very lucky.

Omar Mehdi [00:04:15]:

And you'll notice this is like a pattern in my path. I've always been lucky with the people I work with. Assistant director back then, danielle Nelman and the other assistant director, Stephanie, and the Director of the center for Student Success. All of them were excellent mentors. All of them allowed me to be this little kid who comes from Kuwait who just graduated undergrad right to his masters, have very little experience in the real world to learn, make mistakes, grow and develop. The year and a half I spent USD was, I think, pushed me at least five years ahead than I used to think that I would by the time I graduate. And then I came back. Luckily, there was a position available at American University of Kuwait.

Omar Mehdi [00:04:55]:

So I started as a sports coordinator as a student. I was a student athlete, too, so I was a captain of soccer team. I was in the basketball team. I was in the volleyball team, I was in the table tennis team. So I was very well versed with our program student athlete. But now I came in as a coordinator, I was lucky that the position was available. I started there and then moved into the senior coordinator for sports, then assistant director. I took a sabbatical or a break from student affairs.

Omar Mehdi [00:05:17]:

I left in 2020, just before COVID to work in a corporate world for three years there, and then came back February 2023. So the beginning of this year back to a UK as the Director of Student Life. And that's how I got here.

Dr. Jill Creighton [00:05:29]:

You didn't take the worst three years off of the profession.

Omar Mehdi [00:05:32]:

Let me tell you again, I was lucky. It was a troubling time for every industry in the world. But to navigate to support students, and how to offer students an experience into a digital one is a very difficult one. And like every country in the world, kuwait was very unsettled at that point, and we didn't know what was happening. We don't know how long this is going to take. When do we go back? So I left just before COVID and came back just after COVID. So when Hybrid was done, online was done, I came back. So I never got to see university through a COVID experience.

Omar Mehdi [00:06:02]:

I never got to do that, which maybe I'm lucky, but the three years that I was away from the university's industry, I had to also participate or try to offer the company I worked for as much support as I can to the staff and clients that we had.

Dr. Jill Creighton [00:06:17]:

What made you want to depart the field during that time?

Omar Mehdi [00:06:20]:

So I graduated with a bachelor's in Business Management, and the position I moved out of the Auk to go to was one in the business field. It was a great opportunity to test something new, try something different. As you know, as great as it is to work in student affairs and to work in a university, I graduated from Auk. I went for a few years to the States, to two years in the States, came back and worked in Auk. I didn't know anything outside of Auk, which has a lot of advantages in the job because I know it really well. But as a person, as an individual, to grow, you have to kind of leave your comfort zone. You have to leave what you're used to and you have to try something different. I was lucky to in the three years that I was there, I was lucky to learn so much.

Omar Mehdi [00:06:58]:

And I think I came back as a much stronger candidate for the position than if I was promoted from assistant Director automatically to the director. In the three years I've learned so much about the real world when it comes to working with people that are not just students, they don't have to be here. They can choose to pay somewhere else and go because I work in the gyms industry. So it's a month to month relationship. They can choose next month to leave you. So what you work on, how you develop a relationship with them, is very different to I have a whole semester with you, at least if not four or five, six years. So I came back, as I said, as a much stronger candidate for the position. And I can add so much to what I do through both experiences in student affairs and outside.

Dr. Jill Creighton [00:07:37]:

What inspired you to come back into student affairs and specifically back to Auk after having that business experience?

Omar Mehdi [00:07:44]:

The inspiration always comes back to I love what I do in student affairs and I love the field. And I always thought, listen, I'll change the world one student at a time, just let me graduate from USD and the world will never be the same because I want to change the world. You do mature. You do realize it's not that as easy as it sounds, but there's a very different mindset. And I enjoyed my job outside of Auk. There's a very different hat you wear and a very different mindset that you have when you work in a business and you care about financials, you care about bottom line. And there's a very different mindset to trying to create experiences for students to develop, to grow, and to learn from the worries that you have. The concentration, the focus is very different.

Omar Mehdi [00:08:22]:

Going back to trying to build programs or trying to build an experience for students to better themselves, to learn to experience new things, is always something that has attracted me. And that's why when I knew the job was available, I automatically applied to it because I knew this is something I'd love to go back to. And to add to that, I've always done it from a sports perspective. I've always done it as a sports coordinator and then a senior sports coordinator, and then to be able to do it at a director level where I can impact or influence policies or programs at more than just sports. So under our department, we have athletics, we have clubs and organizations, code of conduct, student employment, we have a bunch of facilities that we're in charge of, the lounge, courts and so on. And to be able to influence more than just one aspect of student life is something that excites me to come back to.

Dr. Jill Creighton [00:09:12]:

You said something interesting earlier, which is that you brought back skills that you didn't have before based on the business experience you had. What are some of those skills that you gained while you were out working in corporate world that have really served you well coming into this role as director of Student life?

Omar Mehdi [00:09:26]:

Absolutely. So many one of the things that comes to mind very quickly is the change in network. So in network and student affairs, most of us do very similar jobs and open up very similar paths for each other because we're in the same industry. However, when you go to a different industry, your network suddenly changes and you network with a lot of different industries. And coming back knowing so many different having new ties and having new networks is something that was very valuable, I think, for me so far. A lot of the students have ideas but don't know where to go and don't know who to talk to. A lot of clubs and organizations want to reach out to organizations in Kuwait where they may be too busy and so on. But knowing individuals in It can open up doors and open up channels for them.

Omar Mehdi [00:10:08]:

That's one thing for sure. Another thing in the directorship position you have to assume responsibilities. You don't. As a coordinator, when I left Auk, I was the chief operating officer. So as a chief operating officer in a company, your HR manager reports to you, the finance manager reports to you. Understanding how those moving pieces work and the rationale behind them is something I didn't have in the past. So coming back to now as a director, I understand budgeting at a different perspective. I understand hiring at a different perspective.

Omar Mehdi [00:10:36]:

I understand scale at a different perspective. In the company I used to work in too, we'd organize nationwide events where, for example, there'd be thousands of people that attend our events. Whereas Auk total is 2000 something students. So to understand scalability is something what was new to me. I was used to the same scale. I was used to the exact same scale. As a student here, I graduated, I worked here. USD provided that too.

Omar Mehdi [00:10:59]:

But coming back here was easy. It wasn't something new to me. So understanding that planning at a different scale is something else and assuming responsibility and making hard decisions during COVID at such an executive position at a company where you have to choose to either let go of people, change contracts and so on, and then to move back to a decision making position where it's not as serious as decisions that we make. I'm never going to choose to close a branch or open up a branch. As a director of student life, I'm never going to choose. And this directly impacts people's livelihood. The decisions that we do here I can take a lot lighter than in the past position that I had, which gave me a lot of perspective too.

Dr. Jill Creighton [00:11:35]:

You've also come back to an environment where you mentioned this was kind of the main environment that you knew as an adult, right? You were a student there, you grew up in the sports environment there. Talk to us about the transition of going from student at the institution to professional and how your relationships with people at Auk needed to change at that time.

Omar Mehdi [00:11:54]:

Absolutely. This may sound very interesting to the audience. So when I was a student. I came into Auk in fall 2008 and I graduated spring 2012. In the four years that I was there, the law in Kuwait was that universities had to be segregated gender wise. So I would come to Auk. It is a mixed university with gender segregated classes, naturally, that influenced and changed the dynamics between the genders and between all of campus life. So I leave to the states, I come back, and this law has changed.

Omar Mehdi [00:12:23]:

And now classes are mixed naturally. This changes the overall atmosphere and the campus culture. So even today, which is a mixed culture, the university experience that the students are having today is very different to the one I was having simply because of that. Naturally, as I age and the gap gets bigger between me and the incoming students and the students on campus. So although they're the similar buildings, the exact same buildings, it's the same culture, sorry, it's the same colors, it's the same some of the same employees, some of the same staff, but the culture has shifted completely when I even speak to students today. The university I went to is a very different university that they went to simply because of the way we were. The life that we lived was a very different one. However, I did come back as a young employee.

Omar Mehdi [00:13:05]:

I was 24, and some of the students, especially the nontraditional ones, were close to my age, if not older. I did come back and found some of the students who I was friends with who are still students. The nature of the position that I had because I was a sports coordinator, you tend to be the fun guy. You're not like there to discipline, you're not charged for code of conduct. So it was easy to be the young guy on campus because you're the sports guy. So you're friends with all the players, you're friends with all the coaches, you're doing the fun stuff. However, I think one of the first things that I had to do, and I think it made me a better professional today, is right off the bat, I had to discipline athletes. So I do have to stick to a GPA requirement when selecting students.

Omar Mehdi [00:13:45]:

I do have to enforce these laws. I do have to make sure that their behavior in the team practice and so on is held to a certain standard. Doing it at an age where you're very young to them can cause a lot more conflict and friction, whereas if you're much older, maybe because of simply your age, there can be an assumed authority to your personality that they succumb to. But I think especially that I was balancing doing that meanwhile, while being the supervisor or the person in charge of all the coaches who are all older than and a few of them were my coaches too. And I've had to let go of one of them. Who? Once upon a time, I used to play for them. And now I have to let them go. So those experiences are very, very sticky and uncomfortable.

Omar Mehdi [00:14:25]:

And forcing myself to go through them and not backing down, I think have made me more confident moving forward.

Dr. Jill Creighton [00:14:31]:

Let's talk about that transition with that one person specifically, where you're going from being under their direction as a coach to being their leader as a supervisor. How did you navigate the shift in that relationship?

Omar Mehdi [00:14:44]:

So I had two coaches that I played for and then ended up coming back and becoming their supervisor. In the first year that I was back, I had to let go of one of them. The second year I was back, I had to let go of the second one. I think the first one was, I think, a rough transition. That person didn't take it well, didn't take me offering pointers about how they do their job well, them not taking my feedback seriously, although it sounded serious, although I tried to do it in a serious setting. In the first year I worked at Auk, I'd also dress more professionally just to put that boundary and standard between me and the students and the people that report to me. However, they still never took it that seriously. And when it came to a point in time where we can no longer continue, they never reacted really well.

Omar Mehdi [00:15:23]:

I also think if I were to do it today, I would have done things a lot differently. I have learned in the past, unfortunately, 20 years of working. But the point I'm trying to make is the second time I was able to do it, the personality of the person that I had to ask to step down from the position was a lot more accepting of their mistakes and faults. I also learned that sometimes, even if because you can be really hard on yourself, on the approach because if it doesn't turn out to be as smooth as you hope for it, you also realize that it's not always only on the setting that you put. The other person plays a role. And the character and the personality that you are dealing with is a variable to the situation. So the second situation went a lot smoother, and that person, although they were let go, they were appreciated by the team, the university, they were given a farewell gift and so on. Whereas the first one, it was more storming out.

Omar Mehdi [00:16:09]:

Never want to talk to you again. This is ridiculous. I had to play it back. Driving back home and you're in the shower, you think about what they said. You know, these moments in your life where you think about these difficult situations where if you were to go back, you'd say some things differently.

Dr. Jill Creighton [00:16:21]:

Can you tell us more about what it meant for you to reflect on it and go through your own growth process?

Omar Mehdi [00:16:28]:

Luckily, because of the program that I was in in the university of San Diego. Reflection was huge. Reflection is huge in the process, and it's very embedded in the coursework that we do, coming from the background and atmosphere I came from in Kuwait. To go to USD and try to reflect on my own life was a very new skill. I have never reflected my life to be especially publicly too, there were situations where you would have to publicly reflect and you have to talk about what your reflections look like because that's how the setting is made in the classroom. And because it was very difficult. And by the time I graduated, I actually was able to do this. Now I'm able to reflect, get in touch with my feelings and vocalize how I feel and communicate what I need, what I'm feeling, what I'm learning was a huge advantage for me in the program.

Omar Mehdi [00:17:14]:

It's one of the main things I actually walked away with that I still use today. And it's something I practice in my positions that I've had. But in that period of time, it's interesting because at that point in time, you do reflect on how the words that are said or things that are communicated in the meeting may bruise your ego or bruise your authority and you want to defend it. The first reaction you may have is, I want to defend my ego and defend my authority, and I need to put my foot down. And because in that room I am the younger person. I am the person that not too long ago, I used to be your player, I'd had to be a lot more diplomatic and let go of the bruising that was happening to the ego and the position and the authority. So reflecting on maybe I could have been more aggressive. Reflecting on what if I did this, what would have happened? Maybe thinking I should have made it short and sweet.

Omar Mehdi [00:18:02]:

I shouldn't have maybe gone through an entire meeting with time, unfortunately, I've had several situations where I've had to let go of people. I've been able to maybe see the mistakes that I've done in that meeting and then not repeat them in the future situations, unfortunately, that I've had. But in that period of time where I was going through it, it was difficult because it was a very aggressive meeting. It wasn't a good situation. In the back of your mind, you keep circling back to the because you could have said this and you could have done this. And maybe you think, and this is a person that I don't necessarily have bad feelings towards you. I just don't think you're the right person for this job. But because I was your player, I do have a fond memory of you.

Omar Mehdi [00:18:41]:

And now that's ruined because now you think I'm a horrible monster who's let you go. But I actually don't have anything against you. I just think we need to try someone else.

Dr. Jill Creighton [00:18:49]:

Let's go back in time a little bit and talk about your transition to being an international student. You've spent most of your life in Kuwait, if not all of your life in Kuwait. And you're like, let's go to San Diego. It's sunny there. But tell us about that immersion into American culture and your adjustment period into life in USC.

Omar Mehdi [00:19:08]:

All right, so, as you said, lived my whole life here, born and raised. And sometimes it's like the fish in the water. They don't know they're wet, and you have to leave to know what dry is, because you have to leave the sea to know that what dry looks like. In Kuwait, I knew myself through titles. I am the captain of the football team. That is what I do. I play football. I am the youngest son to my parents.

Omar Mehdi [00:19:31]:

That is what I do. I am the youngest son to them. I am friends with so and so. That is what do. And because I was in that setting, I never got a chance to actually get to know who I am outside of these roles that you play. The moment I moved to the United States, and the moment you go there, you realize the world's much bigger than the little world you live in. And this can be true to any country, any city you live in. And because the United States is really far in distance and in similarities between the country I live in, everything is new.

Omar Mehdi [00:19:54]:

I never paid attention to the color of my skin till I went to the United States. I never realized I have a color of my skin till I walked into the US. That I realized I don't look like them. They do look at me and see a difference. My accent, the things I say, what's appropriate to say and what's not appropriate to say. You can say things in Kuwait that can make everybody laugh and make everybody feel comfortable, but you can say in the States, and everybody will think you're horrible and think you're crossing all kinds of red lines. So moving there in the beginning and this is the thing, I had visa issues to get to the States, so I missed the first semester. And then because of my assistantship, that goes with the actual being admitted to the university.

Omar Mehdi [00:20:29]:

So there was an office who was waiting for me to come that I actually never turned up to for a whole semester because they were waiting on me to get my visa. And by the time I got there, it was literally a few days before spring orientation. We were in charge of spring orientation as an office center for student success. So I literally had to hit the ground running. There was no room for you to train right now. Whatever task I give, you just have to do it. We will get to training you later. We will get to transitioning you later today.

Omar Mehdi [00:20:50]:

We have to do orientation. And it was the first time they do orientation too, as an office, maybe there was the first time for the center for Student Success to organize orientation, but for me, it was the first time doing everything. The learning curve for them was related to orientation. For me, it was everything. Whether it was orientation, these people, their names, what time does the sun set? Where do I get what this and that? I moved there not having an apartment or a place to stay. I stayed at a motel in the beginning, so I'd finish work and go back to a motel. Classes haven't started yet, so that's a new curve that's coming up. And I think I was lucky to have that.

Omar Mehdi [00:21:20]:

And I think because I hit the ground running, there wasn't time for me to dwell on the differences, dwell on the culture shock. Because you hit the ground running, you quickly have to adapt. And no time I was able to get myself sorted and move into a place and all that stuff. But the person that went to the United States of America and the person that left the United States of America are two different people. And I'm a much better person because of the experience I had. If I never went to the United States, I think I'd still be the same person I was. And I would say that is a worse off human being. I think as a person, I became much better outside of career wise.

Omar Mehdi [00:21:53]:

Career wise, I've developed mentally because of the experiences I had, because of the mentors that I had, because of the program that I was in. But genuinely, as a human being, I also improved a lot. I've changed a lot. The reflection process that is embedded into the program has allowed me to change some of the things that I never realized were a part of who I am. And going back to the point I was saying earlier where I knew myself through my roles, going to a country that A doesn't care about, maybe soccer, in the same way Kuwait does, and who I do as a person, and realizing you have a skill nobody cares about, and then nobody knows who you are. You don't know who anybody is, you don't know where things are. And trying to create something in that environment made me a much more confident, much more independent, and much more well rounded. I used to live with my parents.

Omar Mehdi [00:22:36]:

I still live with my parents because of the culture that we live in. You don't leave your house until you get married. So naturally, food is something I take for granted, laundry is something I take for granted. And this is something every college student feels the first time they go getting to learn how to do their laundry and something new. But it was new to me, and I was doing it as the older dog. I was doing it as. A person who has 21 years old, not 1718. So now I'm a little different, too, in that aspect.

Omar Mehdi [00:22:59]:

And then you move into the actual coursework and the actual program. And it was very strange to me that people were talking about their feelings in the classroom. It was extremely strange. It was strange to the point of it was off putting. Like, why are you being emotional? I don't want to learn this. I want to learn what says in textbook. I'm still looking at it as a traditional education style. And people were talking, everybody's talking about their feelings.

Omar Mehdi [00:23:22]:

And I'm sitting there thinking, this is ridiculous. You guys need to take yourself seriously. There's a professor here. And then some of them would be emotional to a point where they would cry. And to me, this is ridiculous. Guys, come on. Get a good grip. And I never understood the value of what they were bringing to the table till, I think, my second semester.

Omar Mehdi [00:23:40]:

And that's when everything clicked, kind of. I started drinking the Koolaid, tried to understand what it is that we do and why we do it. Understanding that emotion isn't a bad thing, feeling it isn't a bad thing. The knowledge and learning that you get from getting in touch with these emotions and unraveling the onion is something that is valuable. Understanding also that in Kuwait, being a student employee at a university, it's a great experience, but you're not really in charge of a lot of bigger things. And then you move to the States, and now you're a graduate assistantship. So it has a higher responsibility. The volume of work is more responsible, or the kind of work is more responsible.

Omar Mehdi [00:24:15]:

And then these supervisors aren't. I don't know them. They're new to me. And working to impress them was something very hard for me because I don't know who they are. I don't know what they expect when it comes to the delivery of work or the quality of work that you have to do. I was very impressed by them, and naturally, I wanted to impress them. So that was great, and I learned a lot from being able to work with them. And the best part of my program, what made transitioning to life in the United States and San Diego specifically, is the program was very sensitive to the fact that I am an international student.

Omar Mehdi [00:24:46]:

They were very careful with my transition in the sense that we had a cohort that would meet every two weeks as a class, and we would talk about our experiences. The people in the cohort were also very friendly to the fact that, hey, Amar is not from here. Like, how's doing? I think they were very welcoming. I was very lucky to have a very welcoming cohort that wanted what's best for me. They would talk to me about my transition and how I'm coping, which some people may not do that. You may not be so lucky to have a cohort that actually cares to check in, to actually care to give. You advice to actually to see how it's like to be the international student and see your input or what you bring to the table, your perspective as valuable. So in a nutshell, it's lucky to have that experience.

Dr. Jill Creighton [00:25:24]:

What advice would you give student affairs professionals around the world to support international students coming to their campuses?

Omar Mehdi [00:25:30]:

I think they should listen. I think that international students is a title you use for non US students. However, we as a group have so many different things.

Dr. Jill Creighton [00:25:40]:

Literally the entire world, it's everybody but American.

Omar Mehdi [00:25:43]:

And we are all very, very different in our backgrounds and so on. However, we do go through similar aspects of US. What makes us international students, the culture shock, the transition, trying to get self sorted and so on. However, listening is very important. The student groups that come to you may have very different needs, may experience things very differently. So maybe a student from a certain country may experience the exact same thing. A different student is from a different country experiencing it very differently. The international office that belonged to the USD at University of San Diego was also very cultured, which, I don't mean this in a bad way, but it isn't the same in the States.

Omar Mehdi [00:26:15]:

Like in my first week in the US. Someone came to me and said, Where are you from? And I said, Kuwait. And they said, oh, is that inside India? And to me it didn't offend me. I laughed because I was like, oh, Sweden, no, you need to open up a map of the world to me. I laughed. It didn't offend me, but it could offend people. That not knowing the difference between someone who is and it happens in the world because there are a lot of states that are neighboring and have very similar populations but hate each other and don't get along. So mistakening the difference between one and so listening and realizing that students have different needs and number two, being cultured and incoming student.

Omar Mehdi [00:26:49]:

Especially that as a person who is Muslim, who does believe in Islam, who does practice Islam and lives in a conservative country, when you go to the United States, which is a very liberal country, a lot of things can offend me. And trying to understand if this is something that may be normal to Americans, maybe hard for me to swallow or to cope with, can impact my experience and impact my retention. Reasons to come back is something very important because one of the things that used to happen in the class, especially in student affairs, they'll talk about LGBT concerns. And this is unheard of in where I come unheard of. And to be in a classroom where you're trying to understand their perspective is something that is foreign and alien to me because this is not something that is welcomed nor accommodated in where I come from. So this is one example, but you can have so many, and because again, I come from Kuwait, right? So a lot of people would ask me about Iraq as if I lived there, and then the war in Iraq was still going on, so people would ask me about the war and the troops. And San Diego is a very Marines heavy city, and a lot of our students in USD were there for the GI G Bill or what's it called, and they would come and want to talk to me about Iraq and talk about their experience. But that's not mine.

Omar Mehdi [00:27:56]:

I know it's close, but it's not mine. And I've never been to Iraq. So it's trying to understand the nuances of where they come from is very important because you're going to welcome them in as a university and you have a responsibility to make them feel comfortable in the same way that you have a responsibility to make res life, to be comfortable for the incoming freshman students and so on. So for me, the International Student Office needs to a listen, and b be more cultured in the nuances of the student groups coming in because they come with very, very different backgrounds.

Dr. Jill Creighton [00:28:22]:

It's time to take a quick break and toss it over to producer Chris to learn what's going on in the NASPA world.

Dr. Christopher Lewis [00:28:28]:

Thanks, Jill. So excited to be back in the NASPA world, and as always, there's a ton of things happening in NASPA, and I always love being able to share with you some of the great things that are happening. Another great blog on the NASPA website how community Colleges and University Partnerships improve enrollment and student experiences. This is by Sherry Rowland of Tallahassee Community College. Sherry provides some really great insights into her own experience, but also some practical applications and takeaways that you may be able to consider for implementing at your own campus. If you've never checked out the NASPA blog, you need to go over to the NASPA website, click on the latest, and go down to blog. Or you can just scroll over to the latest and go down to blog and you'll find this article right toward the top of the page. Finally, we are thrilled to announce that ACPA College Student Educators International and NASPA Student Affairs Administrators in Higher Education are once again partnering to devise and update the ACPA NASPA professional competencies for student affairs educators, along with the complementary rubrics with a planned release for the updates in Spring 2025.

Dr. Christopher Lewis [00:29:50]:

There's a large number of individuals from both ACPA and NASPA that are on the Task Force. As the Task Force begins its work, we at NASPA are excited to offer the first of many opportunities for members to provide feedback about your experiences with and use of the professional competencies in your work. This first opportunity will be focused on groups centering on individuals in various positions in January 2024, NASPA will offer additional focus groups based on the ten current professional competency areas. NASPA also will provide an opportunity to offer written feedback via a short survey. Should have received an email just recently where you can sign up for one of the initial focus groups. All you have to do is click on the link in your email to be able to sign up for a session. And Espa does anticipate that these sessions will fill, but there will be additional opportunities that will continue to offer other engagement opportunities for you to provide feedback over the next few months. Every week, we're going to be sharing some amazing things that are happening within the association.

Dr. Christopher Lewis [00:30:57]:

So we are going to be able to try and keep you up to date on everything that's happening and allow for you to be able to get involved in different ways. Because the association is as strong as its members and for all of us, we have to find our place within the association, whether it be getting involved with a knowledge community, giving back within one of the centers or the divisions of the association. And as you're doing that, it's important to be able to identify for yourself where do you fit, where do you want to give back? Each week. We're hoping that we will share some things that might encourage you, might allow for you to be able to get some ideas that will provide you with an opportunity to be able to say, hey, I see myself in. That knowledge, community. I see myself doing something like that or encourage you in other ways that allow for you to be able to think beyond what's available right now, to offer other things to the association, to bring your gifts, your talents to the association and to all of the members within the association. Because through doing that, all of us are stronger and the association is better. Tune in again next week as we find out more about what is happening in NASPA.

Dr. Jill Creighton [00:32:18]:

Chris, we always appreciate the time and effort you put into the NASPA World segment and keeping us informed on what's going on in and around NASPA. Omar, we have now reached our lightning round segment, which means I have about 90 seconds for you to answer seven questions. You ready to go?

Omar Mehdi [00:32:33]:

Let's go.

Dr. Jill Creighton [00:32:34]:

All right, question number one. If you were a conference keynote speaker, what would your entrance music be?

Omar Mehdi [00:32:39]:

Eyes of Tiger.

Dr. Jill Creighton [00:32:40]:

Number two, when you were five years old, what did you want to be when you grew up?

Omar Mehdi [00:32:44]:

Engineer.

Dr. Jill Creighton [00:32:44]:

Number three who's your most influential professional mentor?

Omar Mehdi [00:32:47]:

Fat Wahat.

Dr. Jill Creighton [00:32:48]:

Number four. Your essential student affairs.

Omar Mehdi [00:32:51]:

Read the Chronicle.

Dr. Jill Creighton [00:32:52]:

Number five, the best TV show you binged during the pandemic?

Omar Mehdi [00:32:56]:

The Office.

Dr. Jill Creighton [00:32:56]:

Number six. The podcast you've spent the most hours listening to in the last year.

Omar Mehdi [00:33:01]:

The rest is football.

Dr. Jill Creighton [00:33:02]:

And finally, number seven any shout outs you'd like to give, personal or professional?

Omar Mehdi [00:33:06]:

I'd like to give a shout out to the American University of Kuwait with all the employees and faculty that have made me the person I am today, whether as a student or as an employee. I learned from them and learned from them on a daily basis, and I'm very grateful for everyone who has been a part of it. Last but definitely least, I'd like to give a shout out to my family who make me who I am and have to tolerate who I am too. So shout out goes to them.

Dr. Jill Creighton [00:33:29]:

Thank you so much for sharing your perspective from Kuwait. I think it's always amazing to have more international voices on the show. The vast majority of our listenership comes from the US. But we're getting quite a bump coming in from Qatar lately. A few downloads here and there from many, many other countries too, but just really appreciative of you coming in and sharing your perspective on all of the transitions you've had over the years. Omar, if folks would like to reach you after the show, how can they find you?

Omar Mehdi [00:33:56]:

They can find me on Instagram as Ometti number one and number 414, so Ometi 14 and email. I'm sure you can share that in the announcement.

Dr. Jill Creighton [00:34:06]:

All right, Omar, it's been a pleasure. Thank you so much for sharing your voice with us today.

Omar Mehdi [00:34:10]:

Thank you, Jill. I really appreciate it and enjoyed the conversation. Hopefully I get to meet you one day in one of the conferences.

Dr. Jill Creighton [00:34:18]:

This has been an episode of SA Voices from the Field brought to you by NASPA. This show is always made possible because of you, our listeners. We are so grateful that you continue to listen to us season after season. If you'd like to reach the show, you can always email us at savoices@naspa.org or find me on LinkedIn. By searching for Dr. Jill L. Craighton. We welcome your feedback and topic and especially your guest suggestions.

Dr. Jill Creighton [00:34:43]:

We'd love it if you take a moment to tell a colleague about the show. And please, like, rate and review us on Apple Podcasts, Spotify or wherever you're listening now. It really does help other student affairs professionals find the show and helps us become more visible in the larger podcasting community. This episode was produced hosted by Dr. Jill L. Creighton SAP Mi. Produced and audio engineered by Dr. Chris Lewis.

Dr. Jill Creighton [00:35:05]:

Guest coordination by Lu Yongru. Special thanks to University of Michigan, Flint for your support as we create this project. Catch you next time.

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