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A tartalmat a richard blank and Richard blank biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a richard blank and Richard blank vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
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The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank

51:33
 
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Manage episode 417034805 series 3484875
A tartalmat a richard blank and Richard blank biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a richard blank and Richard blank vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank


The Science of CX is a groundbreaking new weekly podcast developed to

address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.


Getting to know Richard the man on this special episode #156. How did he end up with such a large collection of restored pinball machines and jukeboxes?


key ingredients to ensure an effective micro-expression conversation

How agents can positively handle and grow from negative calls and feedback from customers


https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F


https://youtu.be/AOPI8wCqX-0


Running a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmine

Time and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made

Richard shares with us his unique and world-class system of training and mentoring new agents

An exercise you can easily pick up in helping you become a better micro expression reader


Join Steve Pappas in the lab as he puts his 25+ years to the test to make your

business (soar, grow and accelerate).


https://costaricascallcenter.com/en/outbound-bpo-campaigns/


#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx


Science of CX, , Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,


Key Takeaways Into More Productive Customer Engagements with Richard Blank. The Science of CX podcast.


https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F


https://youtu.be/AOPI8wCqX-0


Hosted on Acast. See acast.com/privacy for more information.

  continue reading

130 epizódok

Artwork
iconMegosztás
 
Manage episode 417034805 series 3484875
A tartalmat a richard blank and Richard blank biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a richard blank and Richard blank vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank


The Science of CX is a groundbreaking new weekly podcast developed to

address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.


Getting to know Richard the man on this special episode #156. How did he end up with such a large collection of restored pinball machines and jukeboxes?


key ingredients to ensure an effective micro-expression conversation

How agents can positively handle and grow from negative calls and feedback from customers


https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F


https://youtu.be/AOPI8wCqX-0


Running a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmine

Time and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made

Richard shares with us his unique and world-class system of training and mentoring new agents

An exercise you can easily pick up in helping you become a better micro expression reader


Join Steve Pappas in the lab as he puts his 25+ years to the test to make your

business (soar, grow and accelerate).


https://costaricascallcenter.com/en/outbound-bpo-campaigns/


#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx


Science of CX, , Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,


Key Takeaways Into More Productive Customer Engagements with Richard Blank. The Science of CX podcast.


https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F


https://youtu.be/AOPI8wCqX-0


Hosted on Acast. See acast.com/privacy for more information.

  continue reading

130 epizódok

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