The Evolvepreneur AI Advantage Show hosted by Richard Wray.The future of A.I. vs telemarketing with guest Richard Blank
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Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
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Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
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Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
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