Inside the Mind of a Master Negotiator: Ken Feinberg on Empathy, Patience, and Peacemaking

Negotiation Made Simple

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In this special episode of Negotiation Made Simple, host John Lowry sits down with renowned attorney and mediator Ken Feinberg, whose expertise has helped shape the outcomes of some of America’s most tragic and high-profile cases, from the 9/11 Victim Compensation Fund to the Boston Marathon bombing and Deepwater Horizon spill. Over the course of an insightful conversation, Feinberg shares the lessons he’s learned from decades of negotiating for victims and their families, the importance of empathy in the negotiation process, and how to manage complex emotions in high-stakes situations.

Feinberg offers a behind-the-scenes look at what it takes to navigate sensitive, high-profile disputes, emphasizing the power of patience, transparency, and active listening. He reflects on how his early inspirations from President Kennedy have guided his commitment to public service and why he believes that, even amid tragedy, the role of the mediator is ultimately about creating paths for healing. This episode dives deep into the essence of peacemaking, the value of empathy, and the unifying power of community, leaving listeners with practical strategies for negotiating in any arena.

Join us for a powerful exploration of negotiation that goes beyond tactics and strategies, illustrating the profound impact of compassion and humanity at the negotiation table.
Kenneth R. Feinberg, one of the nation’s leading lawyers, specializes in mediation and alternative dispute resolution and has helped to administer the response to some of the most complex public crises in recent American history, including Agent Orange, executive compensation following the 2008 financial crisis, the BP Deepwater Horizon Gulf oil spill, the Boston Marathon bombings, and, notably, the 9/11 Victims Compensation Fund. A former prosecutor and member of two Presidential Commissions, he is also adjunct Professor of Law at Georgetown University, the University of Pennsylvania, Columbia University, and New York University. He lives in Washington D.C.

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