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Forum highlight — Employee experience with the new operating model
Manage episode 509201420 series 3458421
A tartalmat a Multifamily Unpacked biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Multifamily Unpacked vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Turnover is a sticking point in multifamily. But what if a new operating model could actually solve for that?
In this Forum highlight, Ginny Decker (SVP of Operations, Monument) and Jayde Kelley (Director of Innovation, RedPeak) sit down with Funnel’s Sarah Bozarth to talk about how centralized operations are giving teams more clarity, more support, and ultimately—more reasons to stay.
You’ll learn:
- Why both operators started with team feedback before rolling anything out
- How role specialization turned “one more task” into “one great job”
- The ripple effects on morale, retention, and resident experience
- How the right tech stack made the shift sustainable
If your goal is to create happier teams and stronger careers—alongside faster, efficient, scalable workflows—this episode is for you.
This was recorded live at Forum. If you enjoyed this episode, you'd love Forum. Register today. https://meet.funnelleasing.com/forum-2026-registration
To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.
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