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A tartalmat a Mark Smith [nz365guy] biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Mark Smith [nz365guy] vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
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Crafting Superior User Experiences with PCF and AI Copilots with Carl de Souza

37:44
 
Megosztás
 

Manage episode 450830799 series 2413570
A tartalmat a Mark Smith [nz365guy] biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Mark Smith [nz365guy] vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

Send me a Text Message here

FULL SHOW NOTES
https://podcast.nz365guy.com/623
Microsoft's Carl de Souza, a FastTrack Senior Solution Architect, joins us to share his passion for life beyond the office. We explore Carl's journey, spotlighting his deep love for food, family, and travel adventures to unique places like Mostar, Bosnia and Herzegovina. Carl reveals his secrets to balancing a dynamic career with an adventurous personal life, and how his portfolio website serves as a testament to his ongoing professional growth and technical expertise.
Shifting gears, we explore the transformative world of Contact Center as a Service (CCaaS) and its cutting-edge integration with AI technologies. Discover how Microsoft's strategic evolution from a comprehensive Digital Contact Center Platform to more modular offerings like AI-driven sentiment analysis and voice recognition is reshaping digital contact centers. We also highlight the monumental impact of Microsoft's acquisition of Nuance, particularly in revolutionizing the medical field with advanced voice recognition.
Finally, we delve into the cutting-edge PowerApps Component Framework (PCF) and its game-changing role in app development within the Microsoft ecosystem. Uncover how thoughtful software design with PCF controls can dramatically enhance user experience, offering superior customization compared to traditional web resources. Our discussion also highlights the rapidly evolving landscape of AI co-pilots, noting the importance of a seamless interface that simplifies interactions with multiple AI applications, paving the way for a more intuitive and efficient future in business technology.

In 2024, we celebrated seven years of the Microsoft Business Applications podcast. Now, we step into 2025 with a fresh new name.
Welcome to the Microsoft Innovation podcast! Our new name reflects a broader vision, exploring the intersection of people, business, technology, and AI.

90 Day Mentoring Challenge
Microsoft Business Applications Career Mentor for the Power Platform and Dynamics 365

Justin Welsh
Justin Welsh’s LinkedIn Operating System—the guide to finding your voice on LinkedIn.

Support the show

If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith

  continue reading

Fejezetek

1. Crafting Superior User Experiences with PCF and AI Copilots with Carl de Souza (00:00:00)

2. Innovating With AI and Portfolio Development (00:00:31)

3. Evolution of CCaaS and AI Integration (00:12:20)

4. Enhancing UI Experience With PCF Controls (00:24:18)

5. Navigating AI Applications in Business (00:30:56)

640 epizódok

Artwork
iconMegosztás
 
Manage episode 450830799 series 2413570
A tartalmat a Mark Smith [nz365guy] biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Mark Smith [nz365guy] vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.

Send me a Text Message here

FULL SHOW NOTES
https://podcast.nz365guy.com/623
Microsoft's Carl de Souza, a FastTrack Senior Solution Architect, joins us to share his passion for life beyond the office. We explore Carl's journey, spotlighting his deep love for food, family, and travel adventures to unique places like Mostar, Bosnia and Herzegovina. Carl reveals his secrets to balancing a dynamic career with an adventurous personal life, and how his portfolio website serves as a testament to his ongoing professional growth and technical expertise.
Shifting gears, we explore the transformative world of Contact Center as a Service (CCaaS) and its cutting-edge integration with AI technologies. Discover how Microsoft's strategic evolution from a comprehensive Digital Contact Center Platform to more modular offerings like AI-driven sentiment analysis and voice recognition is reshaping digital contact centers. We also highlight the monumental impact of Microsoft's acquisition of Nuance, particularly in revolutionizing the medical field with advanced voice recognition.
Finally, we delve into the cutting-edge PowerApps Component Framework (PCF) and its game-changing role in app development within the Microsoft ecosystem. Uncover how thoughtful software design with PCF controls can dramatically enhance user experience, offering superior customization compared to traditional web resources. Our discussion also highlights the rapidly evolving landscape of AI co-pilots, noting the importance of a seamless interface that simplifies interactions with multiple AI applications, paving the way for a more intuitive and efficient future in business technology.

In 2024, we celebrated seven years of the Microsoft Business Applications podcast. Now, we step into 2025 with a fresh new name.
Welcome to the Microsoft Innovation podcast! Our new name reflects a broader vision, exploring the intersection of people, business, technology, and AI.

90 Day Mentoring Challenge
Microsoft Business Applications Career Mentor for the Power Platform and Dynamics 365

Justin Welsh
Justin Welsh’s LinkedIn Operating System—the guide to finding your voice on LinkedIn.

Support the show

If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith

  continue reading

Fejezetek

1. Crafting Superior User Experiences with PCF and AI Copilots with Carl de Souza (00:00:00)

2. Innovating With AI and Portfolio Development (00:00:31)

3. Evolution of CCaaS and AI Integration (00:12:20)

4. Enhancing UI Experience With PCF Controls (00:24:18)

5. Navigating AI Applications in Business (00:30:56)

640 epizódok

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