))
Track and Trace- when will the struggles ever end?
Fetch error
Hmmm there seems to be a problem fetching this series right now.
Last successful fetch was on September 26, 2024 03:20 (
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 287763092 series 2826434
A tartalmat a Cassandra Gaines, Esq. and Cassandra Gaines biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Cassandra Gaines, Esq. and Cassandra Gaines vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Track-and-Trace Struggles - will it ever improve?
It’s 2021 and the industry still has shippers and brokers calling truck drivers for truckload locations. Customers want to know where their shipments are located--why is it so hard to automate this process? Other topics of discussion:
-best practices;
-best tech;
-what annoys drivers;
-how to make customers happy;
-why customers are so obsessed with it and do they go overboard?
- Guests:
- Peter Coratola, President of Ease Logistics
- Chris Jolly, “the Freight Coach” CJolly Freight Consulting
- Vitaly Bekker, Senior Transportation Specialist at Aritzia
- Adam Wingfield, Managing Director at Innovative Logistics Group LLC
- Links:
- Watch on our NEW Website! https://www.madgaineslive.com/live
- Register with LinkedIn Events: https://www.linkedin.com/events/track-n-tracestruggles6772222361153359872/
- Watch on YouTube: https://www.youtube.com/c/cassandragaines
- Sponsors:
- J.J. Keller & Associates
- OTR Capital Learn more here--> https://otrcapital.com/madgaines/
Fejezetek
1. Track and Trace- when will the struggles ever end? (00:00:00)
2. Why do shippers want tracking 24/7 (00:06:45)
3. broker v carrier visibility differences (00:08:49)
4. Why do carriers fight tracking? (00:15:00)
5. shippers want confirmed tracking (00:20:04)
6. set expectations up front (00:21:51)
7. track and trace is abused at times (00:25:17)
8. what is so wrong with calling the trucker? (00:28:26)
9. ELD data (00:38:21)
10. customers want verbal confirmation (00:42:50)
85 epizódok
Megosztás
