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Know Your Audience and Align Written with Verbal Communication : Common Mistakes Leaders Make
Manage episode 286619015 series 2889071
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What happens when you're not speaking to the audience - whether one person or hundreds- who don't understand what you're talking about. That's a big problem. It's the responsible of the leader to speak to any audience at their level of understanding.
And then there's the issue where the written words- such as in an email - and the spoken words -such as those delivered at a department meeting -don't line up.
Listen to Alan Patterson and Kelly Norton discuss these communication mistakes and ways to avoid them.
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