Episode 14: Jim McCann (Founder & Chairman, 1-800-FLOWERS)

Keeping Innovation Alive

To our loyal listeners, you'll find that this episode is almost double the promised short "10 Minutes" format, but with our guest, Jim, you can't really pair this discussion down. Tune in and subscribe, I know you will be captivated by his story and philosophy.Our next guest needs no introduction. Jim McCann is a successful entrepreneur, business leader, author, media personality, and philanthropist whose passion is helping people deliver smiles. Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, Inc., where he has grown into one of the world’s leading floral and gourmet gifting companies. Jim’s willingness to embrace new technologies that enhance customer engagement, such as 800 phone numbers and e-commerce, often long before other retailers, has consistently helped his family of companies grow, including Harry & David, Cheryl’s Cookies, The Popcorn Factory and many more ahead. I’m sure many of us have used these companies, which reminds me that I need to get one more gift for the holidays.Podcast Episode Website: https://www.keepinnoalive.com/season-1/s1-episode-14-encoreLearn about the show: https://www.keepinnoalive.com/podcastLearn about host Bill Nottingham: https://bio.site/billnottinghamSubscribe on YouTube: https://www.youtube.com/@keepinnoalive