DEI Attacked by SHRM, Civility In The Workplace, And The ROI of AI

Josh Bersin

Today I broadcast again from Ireland, where I discuss why I disagree with SHRM’s position on DEI, how DEI is undermined and why it remains important, the unfortunate decline in civility in the American workplace, and how we afford the $2 Trillion investments in #AI. (Read our research report Elevating Equity to understand the real-world business case for DEI and pay equity.)

Keywords DEI, equity, fairness, civility, values at work, political discourse, ROI of AI, SHRM

Takeaways

• Equity is a crucial aspect of DEI, representing fairness and justice in the workplace, and lives on for many business reasons.
• Civility is essential for effective communication and collaboration at work.
• The lack of civility in the United States is a concerning issue that needs to be addressed.
• The ROI of AI is still uncertain, and organizations need to carefully evaluate the value it brings.
• Already AI provides time-saving benefits, enables new capabilities, and enhance learning and problem-solving.

Additional Resources

SHRM’s Problematic DEI Pivot

Elevating Equity: Josh Bersin Academy Certificate Course on DEI

Civility in the Workplace (research)

Goldman Sachs MIT ROI of AI Analysis