AI Mediation vs. Human Lawyers: Inside the Future of Legal Tech w/ Renee Jackson | Imagine AI | E149

Imagine AI Podcast

Renee Jackson, co-founder of Dispute AI, joins host Chris Madden on the Imagine AI Live Podcast to share how her startup is transforming dispute resolution. Instead of costly lawyers and drawn-out court battles, Dispute AI offers an AI-led platform where individuals and businesses can generate professional demand letters, participate in AI mediation, and resolve conflicts faster and more affordably. Renee brings a wealth of experience as a former Silicon Valley lawyer and tech executive at companies like Zynga, Wish, and Clutter. She explains how her background in employment law and mediation inspired her to create Dispute AI, how their AI mediator “Adri” works, and what her vision is for the future of AI-driven legal access. From cost savings and marketplace expansion to real-world student experiments comparing AI vs. human mediators, this episode dives deep into the future of law, technology, and fairness. (0:15) Welcome Renee Jackson (0:33) What does Dispute.ai do? (1:32) Renee's background and what led her to founding the company (2:45) Do you have a co-founder? (3:25) Is the product live? (4:20) How did you come up with the name "Adri"? (4:42) Use case examples for the platform (8:28) Is the product a mobile-friendly web app? (8:33) What's the future roadmap? (10:19) Price differential compared to traditional legal services (11:11) What do lawyers charge these days? (12:32) Downstream effects of AI on the legal field (13:09) What does the backend look like? (15:06) More about Renee's time in Silicon Valley (16:17) Biggest tasks at Zynga (20:04) What does this mean for the legal field and lawyers? (23:56) Who built the platform? (25:37) How do you see the product's moat? (27:47) Where can people find you online? (28:31) The UNH mediation exercise (31:58) The younger generation and AI (33:20) Final thoughts