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Thoughtly Elevates Customer Service to the Next Level with AI Integration
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A tartalmat a GritDaily.com, John Biggs, Leonard Kim, and Jordan French biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a GritDaily.com, John Biggs, Leonard Kim, and Jordan French vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
In this eye-opening episode of Startup Show, join host John Biggs as he chats with Torrey Leonard, CEO of Thoughtly. Discover how Thoughtly is transforming customer service with cutting-edge AI agents capable of tackling complex call center tasks with unprecedented efficiency. Leonard unveils the unique components of their AI system — the brain, voice, and hands — and explains how these elements empower AI to perform real-time actions, integrate with CRM systems like Salesforce, and even handle sensitive customer interactions. Learn about the future of AI in customer service, its role in augmenting human labor, and the potential for more strategic and fulfilling roles for call center staff.
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