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Episode 23: Improving WFH contact center operations, with Sameer Maini, CEO of Collaboration Room
Manage episode 371516994 series 3447443
The transition to work from home was sudden and abrupt in 2020. More than three years into the WFH era, it is clear that work from home is here to stay, especially in the contact center industry.
Sameer Maini is the CEO of Collaboration Room, which provides technology that allows contact center teams to more effectively collaborate in a work from home environment. Today's episode is a conversation about their company's technology and about work from home in the customer support industry in general.
To learn more about CollaborationRoom, here is a link to the company website: https://collaborationroom.ai/
To learn more about Sameer Maini, here is a link to his LinkedIn profile: https://www.linkedin.com/in/sameermaini/
To learn more about John Walter, here is a link to his LinkedIn profile:
https://www.linkedin.com/in/jowalter/
47 epizódok
Manage episode 371516994 series 3447443
The transition to work from home was sudden and abrupt in 2020. More than three years into the WFH era, it is clear that work from home is here to stay, especially in the contact center industry.
Sameer Maini is the CEO of Collaboration Room, which provides technology that allows contact center teams to more effectively collaborate in a work from home environment. Today's episode is a conversation about their company's technology and about work from home in the customer support industry in general.
To learn more about CollaborationRoom, here is a link to the company website: https://collaborationroom.ai/
To learn more about Sameer Maini, here is a link to his LinkedIn profile: https://www.linkedin.com/in/sameermaini/
To learn more about John Walter, here is a link to his LinkedIn profile:
https://www.linkedin.com/in/jowalter/
47 epizódok
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