From Order-Taker to Strategic Partner: Megan Dillon from Q-Centrix on the Future of L&D

Catalysts: The Leaders Shaping the Future of Learning and Growth

In this episode of Catalysts, I’m joined by Megan Dillon, Director of Learning and Development at Q-Centrix. Megan leads with clarity and heart, aligning workforce development with business strategy and building systems that create real behavior change—not just training events.

We explore how L&D is evolving from content creation to business enablement, and what it looks like to step into the role of strategic advisor. From leveraging AI as a co-pilot, to shifting mindsets around ROI, to developing managers into career coaches, Megan offers insight after insight for L&D professionals ready to elevate their work—and their influence.

Whether you're leading a team or shaping learning strategy inside your organization, this episode will push you to think deeper about the role of L&D in shaping the future of work.

In This Episode, You’ll Learn:

• Why the future of learning is personalized, adaptive, and AI-supported
• How L&D can shift from reactive support to proactive strategy
• What it really means to take a consultative approach inside the business
• How to partner with managers to turn learning into sustained behavior change
• The role of visibility, curiosity, and learning in public for modern leaders
• Why you shouldn’t wait for permission to innovate

Connect with Megan on LinkedIn »

Connect & Learn More

• Connect on with me on LinkedIn: linkedin.com/in/jacob-ratliff
• Position Yourself as a Thought Leader in Your Industry: executivebrandbuilder.com
• Interested in joining the show as a guest? Click here!